Straight Talk Special Issue: Women in Technology - 33

If you want to get ahead, make yourself heard.

S

outhern California Edison hired me right
out of college and I have been there ever since.
That's about 30 years now and though that
sounds like a really long time, there haven't been
many dull moments. I've had over 20 different
jobs with Edison, including opportunities in
customer service and IT, and leadership roles
in several large programs and operational
functions.
The first big turning point in my career came
after I'd been at Edison for five years. I studied
computer science in college and I was still in
IT, working as an applications developer and a
technical lead. At that point, I had to make two
important decisions: first, whether I wanted to
stay in IT or move to a different department,
and second, whether I wanted to move into
management.
In the end, I chose a managerial role outside IT,
in customer service, and that started a whole
new trajectory in my career. I found that I really
enjoyed being closer to the customer and
leveraging technology to improve our processes.
I spent eight years leading projects in customer
operations functions, before moving on to more
senior roles in technology integration, ERP

management, customer contact center and
digital engagement.

CREATING A NETWORK
A second big transition for me happened more
recently, in 2013, when I moved back to IT as
director of Business Integration & Delivery for
the customer service portfolio.

I FIND IT DISAPPOINTING THAT
FEWER WOMEN ARE STUDYING
COMPUTER SCIENCE AND
TECHNOLOGY NOW THAN IN THE
PAST, AND I HOPE TECH COMPANY
LEADERS AND POLICY MAKERS
CAN HELP CHANGE THAT.

Prior to that, I had never found being a woman
in the technology space to be an issue. I had
many female role models, mentors and bosses,
so I never felt outnumbered, and never felt
disadvantaged. But the landscape had changed
33



Straight Talk Special Issue: Women in Technology

Table of Contents for the Digital Edition of Straight Talk Special Issue: Women in Technology

Contents
Straight Talk Special Issue: Women in Technology - Cover1
Straight Talk Special Issue: Women in Technology - Cover2
Straight Talk Special Issue: Women in Technology - 1
Straight Talk Special Issue: Women in Technology - Contents
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Straight Talk Special Issue: Women in Technology - Cover4
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Straight Talk Special Issue: Women in Technology - Poster 1
Straight Talk Special Issue: Women in Technology - Poster 2
Straight Talk Special Issue: Women in Technology - Poster 3
Straight Talk Special Issue: Women in Technology - Poster 4
Straight Talk Special Issue: Women in Technology - Poster 5
Straight Talk Special Issue: Women in Technology - Poster 6
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