Straight Talk Special Issue: Life Sciences & Healthcare - 8

Drawing On Existing Technologies

We build tools into our systems that make
healthcare technology simpler and more
seamless for everyone involved.
For example, there will always be a need for a
relatively low-tech alternative to online patient
portals for people who don't or can't use the
Internet to make, change, and cancel
appointments. So, we built text messaging into
our practice management systems. It sends text
messages
to
remind
patients
about
appointments and ask them to confirm. Over
time, the system notices which patients are
failing to respond or missing their appointments,
and it sends those higher-risk patients a
recorded phone call rather than a text message.
If that still gets no response, it alerts the office
staff to call the patient directly on the phone.
The system can also send texts that remind
patients to take their medicine, alert them to
stop eating 12 hours before a scheduled lab test,
or invite them to change an appointment
because a spot has opened up on the doctor's
schedule. It's simple technology that saves time
for the patient and the office staff.
Another problem we wanted to solve was the
barrier to care created when a patient doesn't
have or can't afford transportation. Our answer
was to partner with Lyft to build ride-hailing into
our solution. Today, a hospital or clinic can ask as
part of its scheduling workflow, "Do you need a
ride, and would you like us to set one up
for you?"

If the patient says yes, the system hooks into
Lyft's API to schedule a ride with a driver who
has an appropriate vehicle and is certified as a
healthcare driver. The patient doesn't have to
worry about how to get to the appointment, and
the provider gets reimbursed by payers who
realize that it's cheaper to help patients get to an
appointment
than
to
deal
with
the
consequences of them not seeing their doctor
when they should. In fact, we're working on an AI
project with Microsoft to predict which patients
are most likely to need a ride and then schedule
that transportation for them automatically.
I'm especially excited about the potential of
e-visits that let people interact with providers
using apps on their mobile device. It's already
possible to take someone's blood pressure
remotely with their smart phone. As technology
and infrastructure get more sophisticated, we're
going to see relatively inexpensive IoT devices
doing basic diagnostics. Imagine a device that
takes a drop of blood, performs some basic
diagnostics, and connects to your phone to send
the results for further analysis without requiring
you to go to a doctor or lab. It will be faster and
less expensive than office visits, and it will be an
efficient way for a doctor to provide care and
get reimbursed.
Incorporating IoT devices into healthcare will
also save lives. You can't ask a diabetic patient to
call their doctor daily to report their weight, but
if they have a scale that automatically transmits
their weight to the doctor's office daily and
alerts someone on the team to call the patient if
their weight has a sudden significant spike, it
could help prevent a medical emergency.

Incorporating IoT devices into healthcare will...save lives.

8



Straight Talk Special Issue: Life Sciences & Healthcare

Table of Contents for the Digital Edition of Straight Talk Special Issue: Life Sciences & Healthcare

Contents
Straight Talk Special Issue: Life Sciences & Healthcare - Cover1
Straight Talk Special Issue: Life Sciences & Healthcare - Cover2
Straight Talk Special Issue: Life Sciences & Healthcare - 1
Straight Talk Special Issue: Life Sciences & Healthcare - Contents
Straight Talk Special Issue: Life Sciences & Healthcare - 3
Straight Talk Special Issue: Life Sciences & Healthcare - 4
Straight Talk Special Issue: Life Sciences & Healthcare - 5
Straight Talk Special Issue: Life Sciences & Healthcare - 6
Straight Talk Special Issue: Life Sciences & Healthcare - 7
Straight Talk Special Issue: Life Sciences & Healthcare - 8
Straight Talk Special Issue: Life Sciences & Healthcare - 9
Straight Talk Special Issue: Life Sciences & Healthcare - 10
Straight Talk Special Issue: Life Sciences & Healthcare - 11
Straight Talk Special Issue: Life Sciences & Healthcare - 12
Straight Talk Special Issue: Life Sciences & Healthcare - 13
Straight Talk Special Issue: Life Sciences & Healthcare - 14
Straight Talk Special Issue: Life Sciences & Healthcare - 15
Straight Talk Special Issue: Life Sciences & Healthcare - 16
Straight Talk Special Issue: Life Sciences & Healthcare - 17
Straight Talk Special Issue: Life Sciences & Healthcare - 18
Straight Talk Special Issue: Life Sciences & Healthcare - 19
Straight Talk Special Issue: Life Sciences & Healthcare - 20
Straight Talk Special Issue: Life Sciences & Healthcare - 21
Straight Talk Special Issue: Life Sciences & Healthcare - 22
Straight Talk Special Issue: Life Sciences & Healthcare - 23
Straight Talk Special Issue: Life Sciences & Healthcare - 24
Straight Talk Special Issue: Life Sciences & Healthcare - 25
Straight Talk Special Issue: Life Sciences & Healthcare - 26
Straight Talk Special Issue: Life Sciences & Healthcare - 27
Straight Talk Special Issue: Life Sciences & Healthcare - 28
Straight Talk Special Issue: Life Sciences & Healthcare - 29
Straight Talk Special Issue: Life Sciences & Healthcare - 30
Straight Talk Special Issue: Life Sciences & Healthcare - 31
Straight Talk Special Issue: Life Sciences & Healthcare - 32
Straight Talk Special Issue: Life Sciences & Healthcare - 33
Straight Talk Special Issue: Life Sciences & Healthcare - 34
Straight Talk Special Issue: Life Sciences & Healthcare - 35
Straight Talk Special Issue: Life Sciences & Healthcare - 36
Straight Talk Special Issue: Life Sciences & Healthcare - 37
Straight Talk Special Issue: Life Sciences & Healthcare - 38
Straight Talk Special Issue: Life Sciences & Healthcare - 39
Straight Talk Special Issue: Life Sciences & Healthcare - 40
Straight Talk Special Issue: Life Sciences & Healthcare - 41
Straight Talk Special Issue: Life Sciences & Healthcare - 42
Straight Talk Special Issue: Life Sciences & Healthcare - 43
Straight Talk Special Issue: Life Sciences & Healthcare - 44
Straight Talk Special Issue: Life Sciences & Healthcare - Cover3
Straight Talk Special Issue: Life Sciences & Healthcare - Cover4
https://magazine.straighttalkonline.com/hi_tech
https://magazine.straighttalkonline.com/issue12
https://magazine.straighttalkonline.com/assetheavy2020
https://magazine.straighttalkonline.com/lifesciencesandhealthcare2019
https://magazine.straighttalkonline.com/womenintech2
https://magazine.straighttalkonline.com/financialservices2019/
https://magazine.straighttalkonline.com/issue11
https://magazine.straighttalkonline.com/issue10
https://magazine.straighttalkonline.com/issue9
https://magazine.straighttalkonline.com/womeninit
https://magazine.straighttalkonline.com/financialservices
https://magazine.straighttalkonline.com/issue8
https://magazine.straighttalkonline.com/issue7
https://magazine.straighttalkonline.com/issue6
https://magazine.straighttalkonline.com/issue5
https://magazine.straighttalkonline.com/issue4
https://magazine.straighttalkonline.com/issue3
https://magazine.straighttalkonline.com/issue2
https://magazine.straighttalkonline.com/issue1
https://www.nxtbookmedia.com