Straight Talk Special Issue: Life Sciences & Healthcare - 4

The Two Sides of Digital Transformation
Editor-in-Chief Paul Hemp
Managing Editor Neha Anand
Associate Editor Aditya Dogra
Contributing Writers Bennett Voyles, Fawn Fitter,
Blake Snow
Sr. Creative Director Nitin Kumar
Creative Director Raj Rohit
Digital and Social Anant Jain, Radhika Gautam, Dipsha Ghosh,
Antra Nag
Creative Support: Abbhilasha Sharma
Editorial Advisory Board C Vijay Kumar, Arthur Filip, Shrikanth
Shetty, Shimona Chadha
Printing Qualprint, Pittsfield, Massachusetts
Acknowledgements
Saurabh Singhal, Anthony Mekkattukulam, Anil Tickoo,
Abhishek Singh, Mahesh Bhatt, Rahul Singh, Atul Kurlekar,
Richard Renehan, Shantanu Baruah, Sorabh Saxena, Vivek
Radhakrishnan, Shailesh Gore, Ajit Saxena, Siva Charvu, Ishita
Gupta, Sachin Srivastava, Monica Gupta, Sugandha Bhandari,
Siddharth Andani
Contact Us
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Aditya Dogra
HCL Technologies
ST5, Sector - 126
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Uttar Pradesh, India
aditya_d@hcl.com

Wendy Semerau
HCL America, Inc.
3333 Warrenville Road
Suite 750
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wsemerau@hcl.com

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Digital technology is transforming healthcare and the life
sciences, as it is other industries. But some
characteristics of these businesses can make that
transformation particularly challenging - for example,
the high stakes involved in delivering products and
services with potentially life-or-death outcomes, and the
constraints of regulatory compliance, including the need
to keep patient data secure.
Despite these challenges, changes are underway that,
directly or indirectly, will improve both patient outcomes
and experience. And the people leading that change -
including the contributors to this special issue of Straight
Talk - usually have experience-based insights on ways to
help make it happen. Raman Padmanabhan, CEO of
Thryve Digital Health, emphasizes the importance of
creating a culture of innovation that will yield technology
breakthroughs. At the same time, you don't always need
to create new solutions from scratch, says Jim Morrison,
SVP for Solution Development at Allscripts, but can use
existing technology in new ways. Or you can become
part of a technology ecosystem comprising sometimes
unlikely partners; Zeeshan Tariq, Global CIO of medical
device maker Zimmer Biomet, describes how his
company is pairing its medical device expertise with the
capabilities of the Apple Watch.
But many of the transformation challenges in life
sciences and healthcare are only tangentially related to
the technology itself. For example, they may entail
encouraging participants in clinical trials to adopt new
technologies, reports Annie Harris, Director of Clinical
Trial Management Systems at Covance. They may require
finding effective ways to get people in an organization to
support transformation initiatives, according to Annie
Chong, Regional Director for IT Planning and Operations
for MSD in Singapore. Or, according to Larry Moncol, CIO
of Advantasure, they may involve leading the smooth
integration of two workforces, as technology drives
consolidation in the industry. Sometimes the people who
need to adopt change are the people on your own team,
says B.K. Shepard, Head of Global IT Infrastructure and
Operations at CSL Behring - that is, IT professionals who
now must become de facto business executives.
And this highlights perhaps the most important lesson
about making your organization "future ready":
technology transformation is only as good as the people
behind it.

All rights reserved. Excerpts may be reprinted with
attribution to HCL Technologies.

Paul Hemp
Editor-in-Chief
Straight Talk



Straight Talk Special Issue: Life Sciences & Healthcare

Table of Contents for the Digital Edition of Straight Talk Special Issue: Life Sciences & Healthcare

Contents
Straight Talk Special Issue: Life Sciences & Healthcare - Cover1
Straight Talk Special Issue: Life Sciences & Healthcare - Cover2
Straight Talk Special Issue: Life Sciences & Healthcare - 1
Straight Talk Special Issue: Life Sciences & Healthcare - Contents
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Straight Talk Special Issue: Life Sciences & Healthcare - Cover3
Straight Talk Special Issue: Life Sciences & Healthcare - Cover4
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