Straight Talk Special Issue: Life Sciences & Healthcare - 39

Strengthening the team
I also wanted people to feel a strong sense of
camaraderie, which is why we didn't follow the
trend of encouraging people to work from
home. Most companies in the U.S. have pursued
that approach to cut down on real estate costs,
and I think we paid a high price for it. I noticed
that pushing people to work from home made
the company feel fragmented: I know you as a
co-worker but I don't know you as a person.
Getting to know co-workers personally makes it
easier for me to resolve political challenges and
allows me to understand better where people
come from, rather than straining to decipher
what they're trying to tell me in an email. Having
seen how the work culture was changing
stateside, when I moved back to India, I wanted
to make sure that we encouraged the growth of
a very team-driven, people-centric culture.
That's also why we've invested in the latest video
conferencing equipment and try to make sure as
many meetings as possible are at least virtually
face-to-face, and why we invest very heavily in
travel.

Every year, we usually get 70 to 75 people
visiting us from the U.S., and we send people
over there as well. We do that because I think it's
very important to create that one-team culture.
Once you have that one-team culture, you forget
about geography. My being 10,000 miles away is
just abstract distance.
It's the same logic behind giving employees
access to our leadership team. Just the other
day, for example, I had coffee with 20 to 25
employees. Regular gatherings like these are
usually open invitation, by way of a sign-up
sheet. You sign up, and then have a good
hour-long conversation with the CEO. That's
unheard of in India, where sometimes you don't
even get to talk to folks above your manager.
Two years since the journey commenced to set
up Thryve, we have grown into a 1,000+
employee organization operating in two
locations, Chennai and Hyderabad. While we're
still hiring, I'm taking no one for granted. In every
conversation with my employees, I tell them that
our customers don't come to us just because we
have a sexy office in a high-tech city. They come
to us for service, they come to us for quality, they
come to us for cost, and that is all enabled by
our people. People are my only asset.

Pushing people to work from home made the company feel fragmented -
I know you as a coworker but I don't know you as a person.

39



Straight Talk Special Issue: Life Sciences & Healthcare

Table of Contents for the Digital Edition of Straight Talk Special Issue: Life Sciences & Healthcare

Contents
Straight Talk Special Issue: Life Sciences & Healthcare - Cover1
Straight Talk Special Issue: Life Sciences & Healthcare - Cover2
Straight Talk Special Issue: Life Sciences & Healthcare - 1
Straight Talk Special Issue: Life Sciences & Healthcare - Contents
Straight Talk Special Issue: Life Sciences & Healthcare - 3
Straight Talk Special Issue: Life Sciences & Healthcare - 4
Straight Talk Special Issue: Life Sciences & Healthcare - 5
Straight Talk Special Issue: Life Sciences & Healthcare - 6
Straight Talk Special Issue: Life Sciences & Healthcare - 7
Straight Talk Special Issue: Life Sciences & Healthcare - 8
Straight Talk Special Issue: Life Sciences & Healthcare - 9
Straight Talk Special Issue: Life Sciences & Healthcare - 10
Straight Talk Special Issue: Life Sciences & Healthcare - 11
Straight Talk Special Issue: Life Sciences & Healthcare - 12
Straight Talk Special Issue: Life Sciences & Healthcare - 13
Straight Talk Special Issue: Life Sciences & Healthcare - 14
Straight Talk Special Issue: Life Sciences & Healthcare - 15
Straight Talk Special Issue: Life Sciences & Healthcare - 16
Straight Talk Special Issue: Life Sciences & Healthcare - 17
Straight Talk Special Issue: Life Sciences & Healthcare - 18
Straight Talk Special Issue: Life Sciences & Healthcare - 19
Straight Talk Special Issue: Life Sciences & Healthcare - 20
Straight Talk Special Issue: Life Sciences & Healthcare - 21
Straight Talk Special Issue: Life Sciences & Healthcare - 22
Straight Talk Special Issue: Life Sciences & Healthcare - 23
Straight Talk Special Issue: Life Sciences & Healthcare - 24
Straight Talk Special Issue: Life Sciences & Healthcare - 25
Straight Talk Special Issue: Life Sciences & Healthcare - 26
Straight Talk Special Issue: Life Sciences & Healthcare - 27
Straight Talk Special Issue: Life Sciences & Healthcare - 28
Straight Talk Special Issue: Life Sciences & Healthcare - 29
Straight Talk Special Issue: Life Sciences & Healthcare - 30
Straight Talk Special Issue: Life Sciences & Healthcare - 31
Straight Talk Special Issue: Life Sciences & Healthcare - 32
Straight Talk Special Issue: Life Sciences & Healthcare - 33
Straight Talk Special Issue: Life Sciences & Healthcare - 34
Straight Talk Special Issue: Life Sciences & Healthcare - 35
Straight Talk Special Issue: Life Sciences & Healthcare - 36
Straight Talk Special Issue: Life Sciences & Healthcare - 37
Straight Talk Special Issue: Life Sciences & Healthcare - 38
Straight Talk Special Issue: Life Sciences & Healthcare - 39
Straight Talk Special Issue: Life Sciences & Healthcare - 40
Straight Talk Special Issue: Life Sciences & Healthcare - 41
Straight Talk Special Issue: Life Sciences & Healthcare - 42
Straight Talk Special Issue: Life Sciences & Healthcare - 43
Straight Talk Special Issue: Life Sciences & Healthcare - 44
Straight Talk Special Issue: Life Sciences & Healthcare - Cover3
Straight Talk Special Issue: Life Sciences & Healthcare - Cover4
https://magazine.straighttalkonline.com/hi_tech
https://magazine.straighttalkonline.com/issue12
https://magazine.straighttalkonline.com/assetheavy2020
https://magazine.straighttalkonline.com/lifesciencesandhealthcare2019
https://magazine.straighttalkonline.com/womenintech2
https://magazine.straighttalkonline.com/financialservices2019/
https://magazine.straighttalkonline.com/issue11
https://magazine.straighttalkonline.com/issue10
https://magazine.straighttalkonline.com/issue9
https://magazine.straighttalkonline.com/womeninit
https://magazine.straighttalkonline.com/financialservices
https://magazine.straighttalkonline.com/issue8
https://magazine.straighttalkonline.com/issue7
https://magazine.straighttalkonline.com/issue6
https://magazine.straighttalkonline.com/issue5
https://magazine.straighttalkonline.com/issue4
https://magazine.straighttalkonline.com/issue3
https://magazine.straighttalkonline.com/issue2
https://magazine.straighttalkonline.com/issue1
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