Straight Talk Special Issue: Life Sciences & Healthcare - 31

Ultimately, it's the people who make a company successful -
the people who go to the office every day, get their hands
dirty, and do the hard work that needs to be done.

The cultural conundrum

Culture is bigger than process, protocol,
policy, or technology, but those things do help
shape culture. As we move now to a scaled
agile development framework, we aim to
explain why we are making this change and
our goals in terms of client satisfaction,
efficiency of delivery, revenue growth, and
margin - getting to the bottom line of why
everybody comes to work every day. This kind
of communication helps the staff feel engaged
in what we're doing and makes it easier to
enact changes with less friction. They see that
we're implementing these things so people
can be more successful in their work on an
individual level.
Not all of these discussions are just within
Technology. For example, when a policy,
memo or call comes in from Centers for
Medicare & Medicaid Services, of the
Department of Health & Human Services, our
compliance team engages our product
management team in addition to our product
technology teams. Together, we take the time
we need to understand the new policy, what
that call is about, what that memo details. We
then work with our product management
team to ensure that the new requirements are
distilled in our software.

Ultimately, it's the people who make a company
successful - the people who go to the office
every day, get their hands dirty, and do the hard
work that needs to be done. Your employees
need to have a certain comfort level and
understanding of what the vision is, and the road
map they need to follow to achieve that vision. If
you do that - and you keep doing that- they'll
get there.

Takeaways
* Merger integrations are easier when
there is a lot of communication.
* Everybody needs to feel they
belong to the new organization and
share a common culture.
* Culture is the operating system of
every organization. If people don't
feel aligned with each other culturally,
functional changes are very hard to
execute.

31



Straight Talk Special Issue: Life Sciences & Healthcare

Table of Contents for the Digital Edition of Straight Talk Special Issue: Life Sciences & Healthcare

Contents
Straight Talk Special Issue: Life Sciences & Healthcare - Cover1
Straight Talk Special Issue: Life Sciences & Healthcare - Cover2
Straight Talk Special Issue: Life Sciences & Healthcare - 1
Straight Talk Special Issue: Life Sciences & Healthcare - Contents
Straight Talk Special Issue: Life Sciences & Healthcare - 3
Straight Talk Special Issue: Life Sciences & Healthcare - 4
Straight Talk Special Issue: Life Sciences & Healthcare - 5
Straight Talk Special Issue: Life Sciences & Healthcare - 6
Straight Talk Special Issue: Life Sciences & Healthcare - 7
Straight Talk Special Issue: Life Sciences & Healthcare - 8
Straight Talk Special Issue: Life Sciences & Healthcare - 9
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Straight Talk Special Issue: Life Sciences & Healthcare - 11
Straight Talk Special Issue: Life Sciences & Healthcare - 12
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Straight Talk Special Issue: Life Sciences & Healthcare - 30
Straight Talk Special Issue: Life Sciences & Healthcare - 31
Straight Talk Special Issue: Life Sciences & Healthcare - 32
Straight Talk Special Issue: Life Sciences & Healthcare - 33
Straight Talk Special Issue: Life Sciences & Healthcare - 34
Straight Talk Special Issue: Life Sciences & Healthcare - 35
Straight Talk Special Issue: Life Sciences & Healthcare - 36
Straight Talk Special Issue: Life Sciences & Healthcare - 37
Straight Talk Special Issue: Life Sciences & Healthcare - 38
Straight Talk Special Issue: Life Sciences & Healthcare - 39
Straight Talk Special Issue: Life Sciences & Healthcare - 40
Straight Talk Special Issue: Life Sciences & Healthcare - 41
Straight Talk Special Issue: Life Sciences & Healthcare - 42
Straight Talk Special Issue: Life Sciences & Healthcare - 43
Straight Talk Special Issue: Life Sciences & Healthcare - 44
Straight Talk Special Issue: Life Sciences & Healthcare - Cover3
Straight Talk Special Issue: Life Sciences & Healthcare - Cover4
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https://magazine.straighttalkonline.com/issue12
https://magazine.straighttalkonline.com/assetheavy2020
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https://magazine.straighttalkonline.com/issue11
https://magazine.straighttalkonline.com/issue10
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https://magazine.straighttalkonline.com/womeninit
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https://magazine.straighttalkonline.com/issue6
https://magazine.straighttalkonline.com/issue5
https://magazine.straighttalkonline.com/issue4
https://magazine.straighttalkonline.com/issue3
https://magazine.straighttalkonline.com/issue2
https://magazine.straighttalkonline.com/issue1
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