CIO Straight Talk - Issue 7 - 62
62
hall meetings. I want to give every
our IT capabilities and introducing
IT employee around the globe the
better IT service management to
chance to talk with me personally, to
improve user satisfaction. We met
get everyone rallied around this larger
last year as a leadership team and
vision and the incremental steps it
identified specific things that we as
takes to get there.
a company would like to accomplish
The Work Continues
in the next three years. We continue
to discuss them, argue for or against
them, and refine our goals.
We've now become one IT team,
What's great is that, at Sulzer, I
which is enabling Sulzer to become a
don't have to passively wait for the
market-oriented globally operating
business to tell me what to do. As
company organized around our three
CIO, I'm part of that dialogue. I can
core divisions. But having set up a
propose and consult and advise. It's
global organization, we're
a very proactive role. The challenges
hardly finished.
are huge and ongoing. But that's what
We're now focusing on optimizing
makes it so much fun!
But the CIO has
such an important
role in making things
happen. In an IT
leadership role, you
are not confined to
the finance area or
the supply chain area
or to sales or product
development. You are
involved with it all.
The Takeaways
* Transforming a decentralized organization into a global, market-oriented company allows a CIO to call on all
of her skills and talents-leading not just one part of the organization but becoming deeply involved in every
business process.
* Taking change one step at a time allows you to deliver near-term benefits to the organization as you implement
long-term change. For example, while this CIO was working on integrating the IT function globally, she made
sure she implemented a global Excel app that offered immediate benefits.
* When working with legacy systems, you may face limits on how much you can standardize processes. Keep
focused therefore on agility over perfection.
CIO Straight Talk - Issue 7
Table of Contents for the Digital Edition of CIO Straight Talk - Issue 7
Contents
CIO Straight Talk - Issue 7 - Cover1
CIO Straight Talk - Issue 7 - Contents
CIO Straight Talk - Issue 7 - 1
CIO Straight Talk - Issue 7 - 2
CIO Straight Talk - Issue 7 - 3
CIO Straight Talk - Issue 7 - 4
CIO Straight Talk - Issue 7 - 5
CIO Straight Talk - Issue 7 - 6
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CIO Straight Talk - Issue 7 - Cover3
CIO Straight Talk - Issue 7 - Cover4
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