CIO Straight Talk - Issue 7 - 61

61

IT strategy that is now embedded in

Agility is more important

the three-year business strategy

than perfection.

of Sulzer.
But while you need a vision that
will keep you headed in the right

Optimizing the
People Engine

direction, you have to work toward
the vision in increments. You don't

No matter what you're doing, people

go from "local-to-local" to global

make things happen. Managing the

overnight. You need to break the

changes they are going through is as

journey down into individual steps.

important as managing the changes in

Taking it step by step means that
you are delivering near-term benefits

the technology.
That is another benefit of the

to the organization as you go. You

incremental approach. It helps make

can't stand up and present an ERP

the transformation digestible to the

project and expect the business to

people being asked to implement it.

stand still for three to five years while

It allows you to celebrate each step,

you implement it. You need to manage

creating a positive motivational spiral

an ongoing improvement process

that increases employee engagement.

that from the beginning supports

My biggest task has been to

the business. So, for example, as we

organize people to make best use

were working on integrating the IT

of their strengths. We defined

function globally, we implemented a

clear roles and responsibilities.

global Excel app-a small step but one

We had to create new roles for a

that offered immediate benefits.

global IT organization, including IT

You also need to be agile and

procurement, information security,

flexible, able to adjust your plan as

project and program management,

conditions warrant. For example,

and enterprise architecture. These

you may have ambitious plans to

roles don't exist when you have a

move much of your operations to the

decentralized organization and you're

cloud, only to realize that you lack the

only responsible for your own site.

network security to make the move as

You'll always have some people who

soon as you would like. You can't be

are happy with the status quo and feel

rigid, because there will be detours on

that change isn't necessary. That's

your journey.

to be expected, and we have tried to

Furthermore, as a CIO working

create a very inclusive environment.

with legacy systems, you won't be

We need "local" people. But we also

able to create the perfect system from

have to make sure even they have the

scratch. There may be limits on how

correct mindset and attitude for the

much you can standardize processes.

newly global organization.

You may have to optimize some of the

Communication is key. It's been

existing diversity and make the best

a huge effort for me over the last

of it. Our goal is to make our business

two years. I host webinars, I travel

more profitable and enable it to grow.

around the world, and I sit in town

While you need a
vision that will keep
you headed in the right
direction, you have to
work toward the vision
in increments. You don't
go from "local-to-local"
to global overnight.
You need to break the
journey down into
individual steps.



CIO Straight Talk - Issue 7

Table of Contents for the Digital Edition of CIO Straight Talk - Issue 7

Contents
CIO Straight Talk - Issue 7 - Cover1
CIO Straight Talk - Issue 7 - Contents
CIO Straight Talk - Issue 7 - 1
CIO Straight Talk - Issue 7 - 2
CIO Straight Talk - Issue 7 - 3
CIO Straight Talk - Issue 7 - 4
CIO Straight Talk - Issue 7 - 5
CIO Straight Talk - Issue 7 - 6
CIO Straight Talk - Issue 7 - 7
CIO Straight Talk - Issue 7 - 8
CIO Straight Talk - Issue 7 - 9
CIO Straight Talk - Issue 7 - 10
CIO Straight Talk - Issue 7 - 11
CIO Straight Talk - Issue 7 - 12
CIO Straight Talk - Issue 7 - 13
CIO Straight Talk - Issue 7 - 14
CIO Straight Talk - Issue 7 - 15
CIO Straight Talk - Issue 7 - 16
CIO Straight Talk - Issue 7 - 17
CIO Straight Talk - Issue 7 - 18
CIO Straight Talk - Issue 7 - 19
CIO Straight Talk - Issue 7 - 20
CIO Straight Talk - Issue 7 - 21
CIO Straight Talk - Issue 7 - 22
CIO Straight Talk - Issue 7 - 23
CIO Straight Talk - Issue 7 - 24
CIO Straight Talk - Issue 7 - 25
CIO Straight Talk - Issue 7 - 26
CIO Straight Talk - Issue 7 - 27
CIO Straight Talk - Issue 7 - 28
CIO Straight Talk - Issue 7 - 29
CIO Straight Talk - Issue 7 - 30
CIO Straight Talk - Issue 7 - 31
CIO Straight Talk - Issue 7 - 32
CIO Straight Talk - Issue 7 - 33
CIO Straight Talk - Issue 7 - 34
CIO Straight Talk - Issue 7 - 35
CIO Straight Talk - Issue 7 - 36
CIO Straight Talk - Issue 7 - 37
CIO Straight Talk - Issue 7 - 38
CIO Straight Talk - Issue 7 - 39
CIO Straight Talk - Issue 7 - 40
CIO Straight Talk - Issue 7 - 41
CIO Straight Talk - Issue 7 - 42
CIO Straight Talk - Issue 7 - 43
CIO Straight Talk - Issue 7 - 44
CIO Straight Talk - Issue 7 - 45
CIO Straight Talk - Issue 7 - 46
CIO Straight Talk - Issue 7 - 47
CIO Straight Talk - Issue 7 - 48
CIO Straight Talk - Issue 7 - 49
CIO Straight Talk - Issue 7 - 50
CIO Straight Talk - Issue 7 - 51
CIO Straight Talk - Issue 7 - 52
CIO Straight Talk - Issue 7 - 53
CIO Straight Talk - Issue 7 - 54
CIO Straight Talk - Issue 7 - 55
CIO Straight Talk - Issue 7 - 56
CIO Straight Talk - Issue 7 - 57
CIO Straight Talk - Issue 7 - 58
CIO Straight Talk - Issue 7 - 59
CIO Straight Talk - Issue 7 - 60
CIO Straight Talk - Issue 7 - 61
CIO Straight Talk - Issue 7 - 62
CIO Straight Talk - Issue 7 - 63
CIO Straight Talk - Issue 7 - 64
CIO Straight Talk - Issue 7 - 65
CIO Straight Talk - Issue 7 - 66
CIO Straight Talk - Issue 7 - 67
CIO Straight Talk - Issue 7 - 68
CIO Straight Talk - Issue 7 - 69
CIO Straight Talk - Issue 7 - 70
CIO Straight Talk - Issue 7 - 71
CIO Straight Talk - Issue 7 - 72
CIO Straight Talk - Issue 7 - 73
CIO Straight Talk - Issue 7 - 74
CIO Straight Talk - Issue 7 - 75
CIO Straight Talk - Issue 7 - 76
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CIO Straight Talk - Issue 7 - 78
CIO Straight Talk - Issue 7 - 79
CIO Straight Talk - Issue 7 - 80
CIO Straight Talk - Issue 7 - 81
CIO Straight Talk - Issue 7 - 82
CIO Straight Talk - Issue 7 - 83
CIO Straight Talk - Issue 7 - 84
CIO Straight Talk - Issue 7 - 85
CIO Straight Talk - Issue 7 - 86
CIO Straight Talk - Issue 7 - Cover3
CIO Straight Talk - Issue 7 - Cover4
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