CIO Straight Talk - Issue 12 - 75

actual capabilities, people start asking, " What
are we arguing over, anyway? " Often, it turns out
there isn't really a debate.
Once you can reduce technical issues to their
essentials, business leaders are able to make
rapid choices. You may still need to make some
tough decisions, but a good analysis gives you a
way to look at the issues with more perspective.
Mapping for automation
Every company today is experiencing digital
transformation, and automation is usually one
important element they are wrestling with.
" Passion is an
important driver
of employee
engagement and
motivation.... But
passion can also
lead to enormous
mistakes. "
My team addresses our automation program
using a methodology similar to the one we use
for merger integration.
The first step is to understand the process you
are trying to automate. This is crucial because
automating a process without taking a close look
at it can be dangerous. They say to err is human;
to really mess things up requires a computer. If
you take a really bad process, and you automate
it, you can do really bad things at scale. For
any project that involves taking more than just
a few steps out of a process, we often end up
reengineering the entire process first.
Of course, this is not always necessary. I tend to
think of automation in two different categories:
little automation and big automation. Little
automation involves removing just a few
steps from a process. It doesn't fundamentally
change the process itself, but it eliminates a
lot of the heavy lifting and if you do it right,
improves accuracy. Often, we can also reuse the
algorithms as templates in other processes as
well. Big automation, on the other hand, involves
redesigning an end-to-end process as a machinerun
process, so that the human is only there in
the event the process can't go straight through
on its own.
In either case, the goal is less cost-savings than
it is scalability. Any time we automate a process,
we can grow a little faster. If a CPU hits capacity
and needs to be rebooted, for example, I don't
75

CIO Straight Talk - Issue 12

Table of Contents for the Digital Edition of CIO Straight Talk - Issue 12

Contents
CIO Straight Talk - Issue 12 - Cover1
CIO Straight Talk - Issue 12 - Cover2
CIO Straight Talk - Issue 12 - 1
CIO Straight Talk - Issue 12 - Contents
CIO Straight Talk - Issue 12 - 3
CIO Straight Talk - Issue 12 - 4
CIO Straight Talk - Issue 12 - 5
CIO Straight Talk - Issue 12 - 6
CIO Straight Talk - Issue 12 - 7
CIO Straight Talk - Issue 12 - 8
CIO Straight Talk - Issue 12 - 9
CIO Straight Talk - Issue 12 - 10
CIO Straight Talk - Issue 12 - 11
CIO Straight Talk - Issue 12 - 12
CIO Straight Talk - Issue 12 - 13
CIO Straight Talk - Issue 12 - 14
CIO Straight Talk - Issue 12 - 15
CIO Straight Talk - Issue 12 - 16
CIO Straight Talk - Issue 12 - 17
CIO Straight Talk - Issue 12 - 18
CIO Straight Talk - Issue 12 - 19
CIO Straight Talk - Issue 12 - 20
CIO Straight Talk - Issue 12 - 21
CIO Straight Talk - Issue 12 - 22
CIO Straight Talk - Issue 12 - 23
CIO Straight Talk - Issue 12 - 24
CIO Straight Talk - Issue 12 - 25
CIO Straight Talk - Issue 12 - 26
CIO Straight Talk - Issue 12 - 27
CIO Straight Talk - Issue 12 - 28
CIO Straight Talk - Issue 12 - 29
CIO Straight Talk - Issue 12 - 30
CIO Straight Talk - Issue 12 - 31
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CIO Straight Talk - Issue 12 - 33
CIO Straight Talk - Issue 12 - 34
CIO Straight Talk - Issue 12 - 35
CIO Straight Talk - Issue 12 - 36
CIO Straight Talk - Issue 12 - 37
CIO Straight Talk - Issue 12 - 38
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CIO Straight Talk - Issue 12 - 40
CIO Straight Talk - Issue 12 - 41
CIO Straight Talk - Issue 12 - 42
CIO Straight Talk - Issue 12 - 43
CIO Straight Talk - Issue 12 - 44
CIO Straight Talk - Issue 12 - 45
CIO Straight Talk - Issue 12 - 46
CIO Straight Talk - Issue 12 - 47
CIO Straight Talk - Issue 12 - 48
CIO Straight Talk - Issue 12 - 49
CIO Straight Talk - Issue 12 - 50
CIO Straight Talk - Issue 12 - 51
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CIO Straight Talk - Issue 12 - 53
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CIO Straight Talk - Issue 12 - 55
CIO Straight Talk - Issue 12 - 56
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CIO Straight Talk - Issue 12 - 58
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CIO Straight Talk - Issue 12 - 60
CIO Straight Talk - Issue 12 - 61
CIO Straight Talk - Issue 12 - 62
CIO Straight Talk - Issue 12 - 63
CIO Straight Talk - Issue 12 - 64
CIO Straight Talk - Issue 12 - 65
CIO Straight Talk - Issue 12 - 66
CIO Straight Talk - Issue 12 - 67
CIO Straight Talk - Issue 12 - 68
CIO Straight Talk - Issue 12 - 69
CIO Straight Talk - Issue 12 - 70
CIO Straight Talk - Issue 12 - 71
CIO Straight Talk - Issue 12 - 72
CIO Straight Talk - Issue 12 - 73
CIO Straight Talk - Issue 12 - 74
CIO Straight Talk - Issue 12 - 75
CIO Straight Talk - Issue 12 - 76
CIO Straight Talk - Issue 12 - 77
CIO Straight Talk - Issue 12 - Cover3
CIO Straight Talk - Issue 12 - Cover4
https://magazine.straighttalkonline.com/hi_tech
https://magazine.straighttalkonline.com/issue12
https://magazine.straighttalkonline.com/assetheavy2020
https://magazine.straighttalkonline.com/lifesciencesandhealthcare2019
https://magazine.straighttalkonline.com/womenintech2
https://magazine.straighttalkonline.com/financialservices2019/
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https://magazine.straighttalkonline.com/womeninit
https://magazine.straighttalkonline.com/financialservices
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https://magazine.straighttalkonline.com/issue4
https://magazine.straighttalkonline.com/issue3
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https://magazine.straighttalkonline.com/issue1
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