CIO Straight Talk - Issue 12 - 67

BUSINESS
SYSTEMS
TRANSFORMATION
Companies typically update one
IT platform at a time, to reduce the risk
of failure. This CIO and his team took
a clean-slate approach, transforming
the company's three main platforms
simultaneously - and realized
some unexpected benefits.
Over the last two and a half years, our company underwent a dramatic
and simultaneous migration of our three biggest IT platforms: customer
relationship management (CRM), enterprise resource planning (ERP), and
business intelligence (BI).
At the start of the project, our primary objective was to provide the business
with scalable, secure, and cost-effective business application platforms across
all business functions. We wanted our business users to experience ease of use,
transact with efficiency, and integrate seamlessly within applications, internally
as well as with our external business partners. Of course, we also wanted to
build a stable application foundation to enable both organic as well as
inorganic growth.
We asked ourselves, " What modernizations do we bring in that could lay the
foundation for future growth? How do we standardize business processes
67

CIO Straight Talk - Issue 12

Table of Contents for the Digital Edition of CIO Straight Talk - Issue 12

Contents
CIO Straight Talk - Issue 12 - Cover1
CIO Straight Talk - Issue 12 - Cover2
CIO Straight Talk - Issue 12 - 1
CIO Straight Talk - Issue 12 - Contents
CIO Straight Talk - Issue 12 - 3
CIO Straight Talk - Issue 12 - 4
CIO Straight Talk - Issue 12 - 5
CIO Straight Talk - Issue 12 - 6
CIO Straight Talk - Issue 12 - 7
CIO Straight Talk - Issue 12 - 8
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CIO Straight Talk - Issue 12 - 11
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CIO Straight Talk - Issue 12 - 67
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CIO Straight Talk - Issue 12 - Cover3
CIO Straight Talk - Issue 12 - Cover4
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