What will gamblers want? " Gaming in the virtual world is a different dynamic than in a casino. In the casino... you've dedicated yourself to spending some amount of time on a machine. Online, it's one click and you're off to another machine - or gone altogether. " 56 The reach of the products we create and the systems we manage is broad. For example, if you add up our annual transaction volume for the lotteries to whom we provide services, including Mega Millions and Power Ball, we process more transactions than the top four credit card companies combined. To manage the risks associated with complex systems, we have tri- and even quad-redundancy within our server architecture, all running on a secure private network. With billions at stake, we take no chances. When anomalies present themselves, we are ready to handle them quickly and securely without interruption to service. A focus for the industry today is figuring out just what gaming experiences people will want in five or ten years. What capabilities will we need to meet their expectations? Networked systems already give us real-time views of the players.