who are good at building relationships with the business and finding ways to solve their needs with technology. We need people who can sit with a data scientist or with a bench scientist or with an accountant and hold up their end of the conversation. " Here is what I think about We won't be looking to move people to low-cost locations or to centralize operations or anything like that. The idea of IT being remote located and delivering solutions back to the business is not the efficient model anymore. We are moving towards continuous delivery. The idea of waiting six months before you deliver something to the business just doesn't fly any more. Now, you have six days to turn something around and put it in front of the customer and ask, " Is this what was needed? " A lot of people find that very uncomfortable. Some people are leaving, but the ones who love it are staying. They enjoy having the opportunity to use the latest technology and work in different ways. cross-cultural management: Never assume that you understand. It's easy to be complacent and think you know. " 45