The dual benefits of no-code development The potential benefits of no-code development are significant for both IT and the business. For one thing, a lot of companies are using so many cloud services that they only have a skeleton IT department. Consequently, even if business users explain perfectly to IT what they need, they may still have a long wait for the overburdened IT function to deliver it. And often IT may end up iterating on the requirements for months or even years before they truly understand what the business is trying to achieve. Giving business people software development tools puts process in the hands of those who directly understand business's needs. On the IT side, handing off certain routine development tasks to the business frees up resources for work on more critical projects that may have been backlogged or have a longer time horizon. No-code development also makes it easier for IT to deliver new capabilities like AI and machine learning. Incorporating AI and ML into " Even when you let business users build their own applications, IT still needs the ability to control access to data and the platform itself, as well as the ability to manage data security and visibility. " 35