CIO Straight Talk - Issue 12 - 23

needs capacity, it can borrow from Central and
from California. Later in the evening, when the
East Coast quiets down, the West Coast data
center might need additional capacity, which it
can borrow from Central and from the East Coast.
We can also leverage the Amazon Cloud and the
Oracle Cloud to handle our basic service, which
is our free service. Since the pandemic began, we
have moved our free services into the Amazon
and Oracle Cloud in order to reserve our data
center capacity for our enterprise and other
paying clients.
Managing security
We had to make a number of adjustments to the
service. Security was a challenge. Not because
we had lots of holes in the fabric, but because
we now had all these different constituents
beyond the enterprise leveraging the platform,
and we were designed for the enterprise. We
were designed for organizations that had great IT
departments to train their people, set up the right
defaults, and put the right controls in place. But
now you get a variety of different organizations
deploying the platform, not understanding how
" A business
leader told me, 'The
wonderful thing about
Zoom is, it takes all
the egos out of the
discussion.' On video,
there is no hierarchy.
Everybody's head is
the same size. "
to deploy, not understanding the controls, doing
weird things like taking photos of their meetings
that include the meeting ID and putting them
on Facebook.
We had to pivot our entire engineering team
to focus on security and privacy, so that we
could put different controls in place for different
constituents. Over the next 90-day period,
we introduced over 100 new features into the
platform around security and privacy. We took
all the security controls that were already in the
Zoom platform and bundled them behind the
security shield-things like locking the meeting,
enabling the waiting room, and so forth.
23

CIO Straight Talk - Issue 12

Table of Contents for the Digital Edition of CIO Straight Talk - Issue 12

Contents
CIO Straight Talk - Issue 12 - Cover1
CIO Straight Talk - Issue 12 - Cover2
CIO Straight Talk - Issue 12 - 1
CIO Straight Talk - Issue 12 - Contents
CIO Straight Talk - Issue 12 - 3
CIO Straight Talk - Issue 12 - 4
CIO Straight Talk - Issue 12 - 5
CIO Straight Talk - Issue 12 - 6
CIO Straight Talk - Issue 12 - 7
CIO Straight Talk - Issue 12 - 8
CIO Straight Talk - Issue 12 - 9
CIO Straight Talk - Issue 12 - 10
CIO Straight Talk - Issue 12 - 11
CIO Straight Talk - Issue 12 - 12
CIO Straight Talk - Issue 12 - 13
CIO Straight Talk - Issue 12 - 14
CIO Straight Talk - Issue 12 - 15
CIO Straight Talk - Issue 12 - 16
CIO Straight Talk - Issue 12 - 17
CIO Straight Talk - Issue 12 - 18
CIO Straight Talk - Issue 12 - 19
CIO Straight Talk - Issue 12 - 20
CIO Straight Talk - Issue 12 - 21
CIO Straight Talk - Issue 12 - 22
CIO Straight Talk - Issue 12 - 23
CIO Straight Talk - Issue 12 - 24
CIO Straight Talk - Issue 12 - 25
CIO Straight Talk - Issue 12 - 26
CIO Straight Talk - Issue 12 - 27
CIO Straight Talk - Issue 12 - 28
CIO Straight Talk - Issue 12 - 29
CIO Straight Talk - Issue 12 - 30
CIO Straight Talk - Issue 12 - 31
CIO Straight Talk - Issue 12 - 32
CIO Straight Talk - Issue 12 - 33
CIO Straight Talk - Issue 12 - 34
CIO Straight Talk - Issue 12 - 35
CIO Straight Talk - Issue 12 - 36
CIO Straight Talk - Issue 12 - 37
CIO Straight Talk - Issue 12 - 38
CIO Straight Talk - Issue 12 - 39
CIO Straight Talk - Issue 12 - 40
CIO Straight Talk - Issue 12 - 41
CIO Straight Talk - Issue 12 - 42
CIO Straight Talk - Issue 12 - 43
CIO Straight Talk - Issue 12 - 44
CIO Straight Talk - Issue 12 - 45
CIO Straight Talk - Issue 12 - 46
CIO Straight Talk - Issue 12 - 47
CIO Straight Talk - Issue 12 - 48
CIO Straight Talk - Issue 12 - 49
CIO Straight Talk - Issue 12 - 50
CIO Straight Talk - Issue 12 - 51
CIO Straight Talk - Issue 12 - 52
CIO Straight Talk - Issue 12 - 53
CIO Straight Talk - Issue 12 - 54
CIO Straight Talk - Issue 12 - 55
CIO Straight Talk - Issue 12 - 56
CIO Straight Talk - Issue 12 - 57
CIO Straight Talk - Issue 12 - 58
CIO Straight Talk - Issue 12 - 59
CIO Straight Talk - Issue 12 - 60
CIO Straight Talk - Issue 12 - 61
CIO Straight Talk - Issue 12 - 62
CIO Straight Talk - Issue 12 - 63
CIO Straight Talk - Issue 12 - 64
CIO Straight Talk - Issue 12 - 65
CIO Straight Talk - Issue 12 - 66
CIO Straight Talk - Issue 12 - 67
CIO Straight Talk - Issue 12 - 68
CIO Straight Talk - Issue 12 - 69
CIO Straight Talk - Issue 12 - 70
CIO Straight Talk - Issue 12 - 71
CIO Straight Talk - Issue 12 - 72
CIO Straight Talk - Issue 12 - 73
CIO Straight Talk - Issue 12 - 74
CIO Straight Talk - Issue 12 - 75
CIO Straight Talk - Issue 12 - 76
CIO Straight Talk - Issue 12 - 77
CIO Straight Talk - Issue 12 - Cover3
CIO Straight Talk - Issue 12 - Cover4
https://magazine.straighttalkonline.com/hi_tech
https://magazine.straighttalkonline.com/issue12
https://magazine.straighttalkonline.com/assetheavy2020
https://magazine.straighttalkonline.com/lifesciencesandhealthcare2019
https://magazine.straighttalkonline.com/womenintech2
https://magazine.straighttalkonline.com/financialservices2019/
https://magazine.straighttalkonline.com/issue11
https://magazine.straighttalkonline.com/issue10
https://magazine.straighttalkonline.com/issue9
https://magazine.straighttalkonline.com/womeninit
https://magazine.straighttalkonline.com/financialservices
https://magazine.straighttalkonline.com/issue8
https://magazine.straighttalkonline.com/issue7
https://magazine.straighttalkonline.com/issue6
https://magazine.straighttalkonline.com/issue5
https://magazine.straighttalkonline.com/issue4
https://magazine.straighttalkonline.com/issue3
https://magazine.straighttalkonline.com/issue2
https://magazine.straighttalkonline.com/issue1
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