CIO Straight Talk - Issue 11 - 70

The CIO of this
Australian utility
offers some
experience-based
insights on leading
a transformation
that involves not
just structural
change but entirely
new ways of
working.

M

y company's name, Synergy, is a word
meaning the creation of a whole that is greater
than the sum of its parts. It comes from the
ancient Greek verb synergos, or "working
together."
Combine those two definitions and you end up
with a fair description of how I define my job as
Chief Information Officer: I help my department,
Information and Communications Technology,
or ICT, bring people and technology together
to create new business value. That's because,
as I see it, ICT (the equivalent of the IT function
at other companies), is first and foremost an
enabler of the business.
When I became CIO in 2015, I had two
major areas goals. The first was to get our
foundational technology in order: installing
robust new ERP systems of record for financials,
HR and payroll, logistics and plant maintenance.
The second was adding value to the business
by helping Synergy stand out in a competitive
energy market.

DISMANTLING SILOS,
BECOMING AGILE
By the end of 2016, after several major project
deliveries, our foundation technology was
sound. So in 2017 we shifted the focus to adding
business value. This involved both a major
reorganization of the ICT business unit and a
search for innovative new ways that customers
could engage with us. The two-fold aim:
70



CIO Straight Talk - Issue 11

Table of Contents for the Digital Edition of CIO Straight Talk - Issue 11

Contents
CIO Straight Talk - Issue 11 - Cover1
CIO Straight Talk - Issue 11 - Cover2
CIO Straight Talk - Issue 11 - 1
CIO Straight Talk - Issue 11 - Contents
CIO Straight Talk - Issue 11 - 3
CIO Straight Talk - Issue 11 - 4
CIO Straight Talk - Issue 11 - 5
CIO Straight Talk - Issue 11 - 6
CIO Straight Talk - Issue 11 - 7
CIO Straight Talk - Issue 11 - 8
CIO Straight Talk - Issue 11 - 9
CIO Straight Talk - Issue 11 - 10
CIO Straight Talk - Issue 11 - 11
CIO Straight Talk - Issue 11 - 12
CIO Straight Talk - Issue 11 - 13
CIO Straight Talk - Issue 11 - 14
CIO Straight Talk - Issue 11 - 15
CIO Straight Talk - Issue 11 - 15a
CIO Straight Talk - Issue 11 - 15b
CIO Straight Talk - Issue 11 - 15c
CIO Straight Talk - Issue 11 - 15d
CIO Straight Talk - Issue 11 - 16
CIO Straight Talk - Issue 11 - 17
CIO Straight Talk - Issue 11 - 18
CIO Straight Talk - Issue 11 - 19
CIO Straight Talk - Issue 11 - 20
CIO Straight Talk - Issue 11 - 21
CIO Straight Talk - Issue 11 - 22
CIO Straight Talk - Issue 11 - 23
CIO Straight Talk - Issue 11 - 24
CIO Straight Talk - Issue 11 - 25
CIO Straight Talk - Issue 11 - 26
CIO Straight Talk - Issue 11 - 27
CIO Straight Talk - Issue 11 - 28
CIO Straight Talk - Issue 11 - 29
CIO Straight Talk - Issue 11 - 30
CIO Straight Talk - Issue 11 - 31
CIO Straight Talk - Issue 11 - 32
CIO Straight Talk - Issue 11 - 33
CIO Straight Talk - Issue 11 - 34
CIO Straight Talk - Issue 11 - 35
CIO Straight Talk - Issue 11 - 36
CIO Straight Talk - Issue 11 - 37
CIO Straight Talk - Issue 11 - 38
CIO Straight Talk - Issue 11 - 39
CIO Straight Talk - Issue 11 - 40
CIO Straight Talk - Issue 11 - 41
CIO Straight Talk - Issue 11 - 42
CIO Straight Talk - Issue 11 - 43
CIO Straight Talk - Issue 11 - 44
CIO Straight Talk - Issue 11 - 45
CIO Straight Talk - Issue 11 - 46
CIO Straight Talk - Issue 11 - 47
CIO Straight Talk - Issue 11 - 48
CIO Straight Talk - Issue 11 - 49
CIO Straight Talk - Issue 11 - 50
CIO Straight Talk - Issue 11 - 51
CIO Straight Talk - Issue 11 - 52
CIO Straight Talk - Issue 11 - 53
CIO Straight Talk - Issue 11 - 54
CIO Straight Talk - Issue 11 - 55
CIO Straight Talk - Issue 11 - 56
CIO Straight Talk - Issue 11 - 57
CIO Straight Talk - Issue 11 - 58
CIO Straight Talk - Issue 11 - 59
CIO Straight Talk - Issue 11 - 60
CIO Straight Talk - Issue 11 - 61
CIO Straight Talk - Issue 11 - 62
CIO Straight Talk - Issue 11 - 63
CIO Straight Talk - Issue 11 - 64
CIO Straight Talk - Issue 11 - 65
CIO Straight Talk - Issue 11 - 66
CIO Straight Talk - Issue 11 - 67
CIO Straight Talk - Issue 11 - 68
CIO Straight Talk - Issue 11 - 69
CIO Straight Talk - Issue 11 - 70
CIO Straight Talk - Issue 11 - 71
CIO Straight Talk - Issue 11 - 72
CIO Straight Talk - Issue 11 - Cover3
CIO Straight Talk - Issue 11 - Cover4
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https://magazine.straighttalkonline.com/issue5
https://magazine.straighttalkonline.com/issue4
https://magazine.straighttalkonline.com/issue3
https://magazine.straighttalkonline.com/issue2
https://magazine.straighttalkonline.com/issue1
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