PUTTING ARTIFICIAL INTELLIGENCE TO WORK IN THE ENTERPRISE Page 06 PRODUCT INNOVATION IS NOW IN THE HANDS OF YOUR CUSTOMERS Rhonda Vetere Evaporator CTO, Estée Lauder Companies IT at the Speed of Change Page 20 Joel Austin CIO, Oncor Electric Delivery The Value and Vulnerabilities of IT Page 26 Michael Nilles CIO, Quest Diagnostics IT as a Growth & Innovation Engine Page 30 Condenser CIO, Schindler Group On digitally transforming the enterprise Refrigerant Flow Lidia Fonseca Page 06 Expansion Valve PAGE 08 Compressor 8 STEPS TO BIG-DATA SUCCESS REFRIGERATION TECHNOLOGY Sudhi Sinha Vice President & General Manager Data Enabled Solutions Straight Talking from CIOs On risky career moves, data-driven decision making, and a new formula for IT success 20th Century Innovation 21st Century Innovation Johnson Controls Page 18 WHEN THE CTO IS ALSO THE CMO Mahbubul Alam CTO/CMO Movimento Group Page 48 Plus experience-based insights from other forward looking organizations. www.straighttalkonline.com Issue 9 Issue 67 Issue Number www.straighttalkonline.com ISSUE 3 straighttalkonline.com/magazine Also available on: Download the CTO Straight Talk magazine app http://apple.co/2d5mShQ http://bit.ly/2d1e5Jr @CIOStraightTalk, @CTOStraightTalk and @CDOStraightTalk Download the CIO Straight Talk magazine app http://tinyurl.com/q7hg48s 92 http://tinyurl.com/kel6t5b Straight Talk Community by HCL Technologieshttp://www.straighttalkonline.com http://www.straighttalkonline.com http://www.straighttalkonline.com/magazine http://www.apple.co/2d5mShQ http://www.bit.ly/2d1e5Jr http://www.tinyurl.com/q7hg48s http://www.tinyurl.com/kel6t5b