CIO Straight Talk - Hi-Tech Special Issue - 6

Innovation Under Pressure
(Pandemic or Otherwise)
Editor in Chief Paul Hemp
Senior Editor Adam Frary
Associate Editor Siddhartha Sahu
Design and Cover Illustration Daniel Hertzberg
Contributing Writers Ben Voyles, Fawn Fitter, Victoria
Mitchell
Distribution Aayu Baju, Tanay Tandan
Digital and Social Apoorva Agarwal, Chhaya Rathi,
Radhika Gautam
Editorial Advisory Board C Vijaykumar, Jill Kouri, Anil
Ganjoo, Karen Longcoy
Printing Qualprint, Pittsfield, Massachusetts
Acknowledgements
Biswarup Das, Amardeep Chhatwal, Saurabh
Unnikrishnan Nambisan, Ankur Sharma, Sumeet Bhatia,
Ashish Rastogi
Contact Us
Wendy Semerau
HCL America, Inc.
3333 Warrenville Road,
Suite 750
Lisle, IL 60532 USA
wsemerau@hcl.com
Apoorva Agarwal
HCL Technologies ST5,
Sector 126
Noida- 201301,
Uttar Pradesh, India
apoorva.agarwal@hcl.com
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The diamond is a classic metaphor. Through an unlikely
alchemical process, a dull lump of coal is transformed,
through extreme pressure, into a glittering crystal that can be
many times more valuable than gold.
All right, all right, geologists now tell us that a diamond
actually isn't formed from coal. But the metaphor remains a
powerful one. The pressure of adversity can yield something
of tremendous value.
It was this idea that led us to the theme of this issue. Had
the pressures of the COVID-19 pandemic resulted in valuable
innovation that might not otherwise have been realized?
One conspicuous example was the scaling up that Zoom was
forced to undergo as demand for its product increased by
orders of magnitude almost overnight.
But then we realized that innovation-generating pressure
doesn't only come from external forces - the pandemic, say,
or the threat of cyber attacks. It can also come from within
an organization - the jostling for control between IT and
business, the combination of two organizations following a
merger, the sudden realization of the urgent need to reinvent
your business model. In fact, the pressure can even be selfimposed,
when an individual personally vows to reach a
stretch goal or get to the bottom of a problem.
The CIOs and other contributors appearing in this issue
recount how addressing these and other pressures resulted
in innovative solutions that benefited their organizations.
Indeed, necessity (to jump from questionable metaphor to
well-worn cliché) can indeed be the mother of invention,
especially if the necessity is acute and urgent.
This doesn't mean that innovation only occurs under pressure.
But at those times when things seem like they couldn't get
much worse, be sure you don't overlook what may be unique
opportunities to innovate. In doing so, you may well end up
with something much better than what existed before the
crisis hit.
Paul Hemp
Editor-in-Chief
6

CIO Straight Talk - Hi-Tech Special Issue

Table of Contents for the Digital Edition of CIO Straight Talk - Hi-Tech Special Issue

Contents
CIO Straight Talk - Hi-Tech Special Issue - Cover1
CIO Straight Talk - Hi-Tech Special Issue - Cover2
CIO Straight Talk - Hi-Tech Special Issue - 3
CIO Straight Talk - Hi-Tech Special Issue - Contents
CIO Straight Talk - Hi-Tech Special Issue - 5
CIO Straight Talk - Hi-Tech Special Issue - 6
CIO Straight Talk - Hi-Tech Special Issue - 7
CIO Straight Talk - Hi-Tech Special Issue - 8
CIO Straight Talk - Hi-Tech Special Issue - 9
CIO Straight Talk - Hi-Tech Special Issue - 10
CIO Straight Talk - Hi-Tech Special Issue - 11
CIO Straight Talk - Hi-Tech Special Issue - 12
CIO Straight Talk - Hi-Tech Special Issue - 13
CIO Straight Talk - Hi-Tech Special Issue - 14
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CIO Straight Talk - Hi-Tech Special Issue - Cover3
CIO Straight Talk - Hi-Tech Special Issue - Cover4
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