Straight Talk Special Issue: Financial Services - 6
Catching Up, Carefully
A CIO offers insights on how to systematically move from legacy-bound
laggard to technology-current leader.
In order to stay competitive and
provide the services our
customers want, we have to be
looking at the latest technologies.
But here's the problem: We have
a lot of legacy systems to
maintain. Those systems require
a lot of care and feeding. The
time my engineers spend doing
that is time not spent building
new products, features, and
services for our customers.
If you look at the most valuable
companies in the world right
now, the Googles and the
Amazons, all of them have been
relentless in their pursuit of
differentiation. They've worked
on new technologies and
implemented them very quickly,
because they don't have the
weight of legacy systems holding
them back.
06
Systematic
modernization
Since 2010, we have been
focused on systematically
modernizing everything we do.
That has involved moving to the
cloud, exiting many of our
legacy systems, hiring the right
talent, and giving our teams the
tools and systems they need
and want to use.
For the cloud, we're working
very closely with Amazon in the
US, and that means moving our
platforms there. This is not easy.
It's one thing if you've got a
startup, but when you're talking
about a mature Fortune 100
company with millions of
customers, you need to take a
different approach.
It's been an amazing journey. It
has entailed a mindset shift, in
how we think about building,
testing, deploying and
supporting an application. You
have to rethink every single step
of that process, if you're going to
actually modernize and adopt
this technology.
And so we have been
systematically looking at each of
those components. How do we
make sure that our engineers
know how to build? Are we
building a micro-service and
what is it? How do we make
sure they have the right tools to
test? Do we have the right
pipelines to actually deliver?
And then, once it's live in
production, how will the
application be supported?
Straight Talk Special Issue: Financial Services
Table of Contents for the Digital Edition of Straight Talk Special Issue: Financial Services
Contents
Straight Talk Special Issue: Financial Services - Cover1
Straight Talk Special Issue: Financial Services - Cover2
Straight Talk Special Issue: Financial Services - 1
Straight Talk Special Issue: Financial Services - Contents
Straight Talk Special Issue: Financial Services - 3
Straight Talk Special Issue: Financial Services - 4
Straight Talk Special Issue: Financial Services - 5
Straight Talk Special Issue: Financial Services - 6
Straight Talk Special Issue: Financial Services - 7
Straight Talk Special Issue: Financial Services - 8
Straight Talk Special Issue: Financial Services - 9
Straight Talk Special Issue: Financial Services - 10
Straight Talk Special Issue: Financial Services - 11
Straight Talk Special Issue: Financial Services - 12
Straight Talk Special Issue: Financial Services - 13
Straight Talk Special Issue: Financial Services - 14
Straight Talk Special Issue: Financial Services - 15
Straight Talk Special Issue: Financial Services - 16
Straight Talk Special Issue: Financial Services - 17
Straight Talk Special Issue: Financial Services - 18
Straight Talk Special Issue: Financial Services - 19
Straight Talk Special Issue: Financial Services - 20
Straight Talk Special Issue: Financial Services - 21
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Straight Talk Special Issue: Financial Services - 27
Straight Talk Special Issue: Financial Services - 28
Straight Talk Special Issue: Financial Services - 29
Straight Talk Special Issue: Financial Services - 30
Straight Talk Special Issue: Financial Services - 31
Straight Talk Special Issue: Financial Services - 32
Straight Talk Special Issue: Financial Services - 33
Straight Talk Special Issue: Financial Services - 34
Straight Talk Special Issue: Financial Services - 35
Straight Talk Special Issue: Financial Services - 36
Straight Talk Special Issue: Financial Services - 37
Straight Talk Special Issue: Financial Services - 38
Straight Talk Special Issue: Financial Services - 39
Straight Talk Special Issue: Financial Services - 40
Straight Talk Special Issue: Financial Services - Cover3
Straight Talk Special Issue: Financial Services - Cover4
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