Straight Talk Special Issue: Financial Services - 4

Editor-in-Chief Paul Hemp
Managing Editor Neha Anand
Associate Editor Madhur Dhawan, Paridhi Gupta,
Srikrishna Chintalapati, Tanvi Gupta

Surfing Lessons
The tsunami is no longer a distant threat, miles out at sea.
The first waves of digital disruption have hit the financial
services industry and threaten to wash away many
traditional institutions and ways of doing business.

Contributing Editor Peter High
Contributing Writers Bennett Voyles, Pragati Verma
Creative Director & Cover Nitin Kumar
Art Director Rajesh Lala
Creative Support Ankur Banerjee
Digital and Social Anant Jain, Radhika Gautam,
Shivani Dewan
Editorial Advisory Board C Vijayakumar, Arthur Filip,
Rahul Singh, Paresh Vankar
Printing Qualprint, Pittsfield, Massachusetts
Lustra Print Process Pvt. Ltd., New Delhi

Acknowledgements
Aditya Panwar, Afzal Kapasi, Amit Gupta, Anindya Roy,
Anupam Dhar, Arif Sheriff, Arpit Gupta, Balaji Yellavalli,
Kiran Tappita, Monu Kurien Mathew, Mukund Arora,
Rakesh Sarin, Ravi Kathuria, Satishkumar S, Seshasai
Parisaboina, Srinivasan Seshadri, Sudip Lahiri, Sunilkumar P

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paridhi.g@hcl.com
CIO Straight Talk is a periodical published by HCL
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in the publication contains general views based on the
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All rights reserved. Excerpts may be reprinted with
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04

To avoid this, successful companies will need to learn how
to ride the gnarly waves coming their way. They'll need to
be nimble, smart, and willing to take risks, always looking
beyond the current curl to the swells just beginning to
take shape farther offshore. But they need to do this
without abandoning skills and capabilities that connect
them to the shore, the foundation of their past success.
This special issue of Straight Talk offers a variety of
perspectives - from CIOs and CTOs at a variety of
different kinds of financial services organizations - on
how to manage this balancing act. Gill Haus, Direct Bank
CIO at Capital One, talks about the importance of a
systematic, step-by-step approach when moving from
legacy to digital systems. Chris Corrado, COO and CIO at
The London Stock Exchange Group, says it is crucial to
build an internal organization that fosters innovation in
every single employee.
Patrick Maes, CTO of the Strategy and Architecture group
at Credit Suisse, cautions against the hype that often
surrounds a single digital breakthrough and argues for a
balanced deployment of various technologies. Jesper
Erichsen, CIO of the world's largest automobile leasing
company, says that a prerequisite for digital
transformation is streamlining IT operations into a single
flexible infrastructure. Basab Banerjee, CTO and Director
of IT at Dubai Gold and Commodities Exchange, describes
how a digital technology like blockchain can be leveraged
in entirely new settings.
There is also an excerpt from a recent Straight Talk
"Tweet chat," in which leading social media
commentators on financial services discuss how the
industry can thrive amidst digital disruption.
And we round out the issue with advice from two industry
thought leaders - Alan Hanson, Head of Americas Banking
Financial Services at International Service Group, and
Rahul Singh, President, Financial Services at HCL
Technologies - on how traditional firms can and are
meeting the challenges of disruption.
I hope you find this special issue both useful and an
enjoyable read. Now, grab your boards and dive in.
Surf's up!

Paul Hemp
Editor-in-Chief
Straight Talk
Straight Talk Special Issue: Financial Services

Table of Contents for the Digital Edition of Straight Talk Special Issue: Financial Services
