Straight Talk Special Issue: Financial Services - 32

Transformation
at home
Internally, we are also facing a lot
of changes. Our ﬁrst challenge is
to reorganize what had operated
essentially as over 30 diﬀerent
companies into a single entity.
Within IT, this has meant a lot of
streamlining. Two years ago, we
had 1500 diﬀerent applications

Traditionally, we saw the cars
when we delivered them, then
for maintenance, and then when
we picked them up three years
later. Soon, we will be in constant
contact through telemetrics
devices and we are in the
process of installing these in our
ﬂeet. This will give us 28
gigabytes of data every day,
some of which we use to
optimize internally, but also to

You have to make sure people are on the
journey with you. You need to tell people
where we are going, you need to explain
why, and you need to let them know what's
in it for them. If you're not open and
transparent, they'll turn against you.
supported by 830 employees and
governed by 18 diﬀerent
governance bodies. We are
continuously reducing
complexity and the number of
applications. Ultimately, we will
have around 150 applications,
500 employees, and one global
IT organization.
At the same time, we are
thinking about how to take
advantage of new
opportunities.

32

generate new services, improve
customer service, driver
satisfaction. A lot of the stuﬀ that
might not be interesting to us is
interesting to Bosch, say,
which can ﬁnd out how
its fuel injection
system is

working, or Goodyear, which
might be able to learn, for
example, how particular
demographics wear out its tires.
For insurers, too, data could be
very valuable. If we know how
people drive, we can better
evaluate what your insurance
premium should be as an
individual. This can help us give
insights to drivers about their
driving style and help them
improve it, thus lowering their
insurance premium.
We're managing all this change
in two streams. The optimization
side - all the consolidation and
rationalization - we're
outsourcing. This is
allowing us to
concentrate
most of
our

Straight Talk Special Issue: Financial Services

Table of Contents for the Digital Edition of Straight Talk Special Issue: Financial Services

Contents
Straight Talk Special Issue: Financial Services - Cover1
Straight Talk Special Issue: Financial Services - Cover2
Straight Talk Special Issue: Financial Services - 1
Straight Talk Special Issue: Financial Services - Contents
Straight Talk Special Issue: Financial Services - 3
Straight Talk Special Issue: Financial Services - 4
Straight Talk Special Issue: Financial Services - 5
Straight Talk Special Issue: Financial Services - 6
Straight Talk Special Issue: Financial Services - 7
Straight Talk Special Issue: Financial Services - 8
Straight Talk Special Issue: Financial Services - 9
Straight Talk Special Issue: Financial Services - 10
Straight Talk Special Issue: Financial Services - 11
Straight Talk Special Issue: Financial Services - 12
Straight Talk Special Issue: Financial Services - 13
Straight Talk Special Issue: Financial Services - 14
Straight Talk Special Issue: Financial Services - 15
Straight Talk Special Issue: Financial Services - 16
Straight Talk Special Issue: Financial Services - 17
Straight Talk Special Issue: Financial Services - 18
Straight Talk Special Issue: Financial Services - 19
Straight Talk Special Issue: Financial Services - 20
Straight Talk Special Issue: Financial Services - 21
Straight Talk Special Issue: Financial Services - 22
Straight Talk Special Issue: Financial Services - 23
Straight Talk Special Issue: Financial Services - 24
Straight Talk Special Issue: Financial Services - 25
Straight Talk Special Issue: Financial Services - 26
Straight Talk Special Issue: Financial Services - 27
Straight Talk Special Issue: Financial Services - 28
Straight Talk Special Issue: Financial Services - 29
Straight Talk Special Issue: Financial Services - 30
Straight Talk Special Issue: Financial Services - 31
Straight Talk Special Issue: Financial Services - 32
Straight Talk Special Issue: Financial Services - 33
Straight Talk Special Issue: Financial Services - 34
Straight Talk Special Issue: Financial Services - 35
Straight Talk Special Issue: Financial Services - 36
Straight Talk Special Issue: Financial Services - 37
Straight Talk Special Issue: Financial Services - 38
Straight Talk Special Issue: Financial Services - 39
Straight Talk Special Issue: Financial Services - 40
Straight Talk Special Issue: Financial Services - Cover3
Straight Talk Special Issue: Financial Services - Cover4
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