Straight Talk Special Issue: Financial Services - 28

Brett King - Founder, Moven.com. @BrettKing
#1 Deliver every product you have in real-time without a signature
#2 Remove product silos and create experience, delivery competency
#3 Tech is your business, stop hiring bankers (those with legacy thinking)
#4 Create a culture of change - risk adverse culture is bad for innovation
#5 Partner with and invest in fintechs and disruptors #cheaper and #faster than
DIY@CIOStraightTalk #STinsights

Scarlett Sieber - VP, USAA Labs; former CIO, Opus Bank. @ScarlettSieber
1.
2.
3.
4.
5.

Embed a culture of innovation into the FS DNA, and into success metrics/year
end reviews (will lead to diversification of talent, impact on retention)
Get the organization to move away from waterfall and to an agile workflow
Expand/build on data analytics capabilities (better understand the existing data
& how you can use it to serve existing customers)
Ensure a more efficient, more personalized customer experience
Automate/upgrade core processes #STinsights

Rahul Singh - President, Financial Services, HCL Technologies. @RahulSingh50
#CustomerIntelligence is going to be key as FIs expand and cross-sell and up-sell
across a whole ecosystem of products and services. #DataAnalytics is going to be a
huge asset for #banks going forward. #STInsights

Tech Predictions for 2020
Gaurav Bhatia - CDO, NewDay USA. @gauravbhatia1
@CIOStraightTalk #STinsights My gut is mobile banking is going to be the norm, AI
and bots are going to become mainstream

Bradley Leimer - MD and Head of FinTech, Explorer Advisory & Capital. @leimer
#STinsights AI will simply change our model. Tractica forecasts that revenue
generated from AI solutions will grow from $1.4 billion last year to $59.8 billion by
2025. Given the rapid growth in the space, the numbers are likely to be much higher.
28



http://www.Moven.com

Straight Talk Special Issue: Financial Services

Table of Contents for the Digital Edition of Straight Talk Special Issue: Financial Services

Contents
Straight Talk Special Issue: Financial Services - Cover1
Straight Talk Special Issue: Financial Services - Cover2
Straight Talk Special Issue: Financial Services - 1
Straight Talk Special Issue: Financial Services - Contents
Straight Talk Special Issue: Financial Services - 3
Straight Talk Special Issue: Financial Services - 4
Straight Talk Special Issue: Financial Services - 5
Straight Talk Special Issue: Financial Services - 6
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Straight Talk Special Issue: Financial Services - Cover3
Straight Talk Special Issue: Financial Services - Cover4
https://magazine.straighttalkonline.com/hi_tech
https://magazine.straighttalkonline.com/issue12
https://magazine.straighttalkonline.com/assetheavy2020
https://magazine.straighttalkonline.com/lifesciencesandhealthcare2019
https://magazine.straighttalkonline.com/womenintech2
https://magazine.straighttalkonline.com/financialservices2019/
https://magazine.straighttalkonline.com/issue11
https://magazine.straighttalkonline.com/issue10
https://magazine.straighttalkonline.com/issue9
https://magazine.straighttalkonline.com/womeninit
https://magazine.straighttalkonline.com/financialservices
https://magazine.straighttalkonline.com/issue8
https://magazine.straighttalkonline.com/issue7
https://magazine.straighttalkonline.com/issue6
https://magazine.straighttalkonline.com/issue5
https://magazine.straighttalkonline.com/issue4
https://magazine.straighttalkonline.com/issue3
https://magazine.straighttalkonline.com/issue2
https://magazine.straighttalkonline.com/issue1
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