Straight Talking Chris McGugan Position Senior Vice President and GM, Oracle CX Service Company Oracle Works from Santa Clara, CA Professional Background Before joining Oracle in early 2020, Chris was Chief Technology Officer at Avaya, which specializes in business communications, including contact centers. He has 25 years of experience in communications technology, having spearheaded the development of digital communications technologies for such companies as Motorola, Symbol Technologies, and Cisco Systems. He also holds several board advisory positions at technology companies globally. Education BS (electrical engineering), North Carolina State University. 28