CTO Straight Talk - Issue 1 - 73

direction, you then have to burn the bridge
behind you. There's really no going back.
As I said, we had quickly come to the
conclusion that solving the challenge of
competitive product development in the
modern era required the new and unique. I'm
not aware of many other companies that have
tried to solve this problem the way we did.
But we believe this was a good competitive
response to the burning platform that would
give us access to scale and novelty while
letting us maintain some expertise and knowhow and not put ourselves at a disadvantage
in the future.
It was not an easy task to create a system
where our engineering partners could develop
new concepts with us, halfway around the
world. The relationship will sometimes have
its rough edges, but you'll never find Xerox
second-guessing its decision. We're in a
partnership now, we're developing globally,
and we're accessing scale as we never could
before.
The challenge now is continuing to operate
and improve the model. We have to move
forward. There's no return. The bridge is gone.
Bringing in an outside company, such as
HCL, to become an internal partner in this
way is a tough balancing act. But I personally
believe the burning platform was there and is
still there for many companies. This is not just
a Xerox challenge.

the takerways
· When you choose a partner, think
about it in terms of a lock and key.
You're the lock, and somebody
comes along with the key. The lock
and key have to fit together. Anytime
there is misalignment, you're going
to get stress points.
· Make sure to challenge your
partner to invent for you-track
inventions in your service level
agreements.
· Solving the challenge of competitive
product development in the modern
era requires a new and unique
approach-getting access to scale and
novelty while maintaining expertise
and know-how.



CTO Straight Talk - Issue 1

Table of Contents for the Digital Edition of CTO Straight Talk - Issue 1

Contents
CTO Straight Talk - Issue 1 - Cover1
CTO Straight Talk - Issue 1 - Cover2
CTO Straight Talk - Issue 1 - Contents
CTO Straight Talk - Issue 1 - ii
CTO Straight Talk - Issue 1 - iii
CTO Straight Talk - Issue 1 - iv
CTO Straight Talk - Issue 1 - v
CTO Straight Talk - Issue 1 - 1
CTO Straight Talk - Issue 1 - 2
CTO Straight Talk - Issue 1 - 3
CTO Straight Talk - Issue 1 - 4
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CTO Straight Talk - Issue 1 - 73
CTO Straight Talk - Issue 1 - Cover3
CTO Straight Talk - Issue 1 - Cover4
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