CTO Straight Talk - Issue 1 - 69

The snow has been falling steadily all morning,
early in February as it is and one of the worst
winters on record across the states. Six inches
have piled up here at the Xerox Research
Center Webster, in New York, and I hear it
won't be letting up anytime soon.
It's been rough, I have to say, since I've been
back home in the United States only for about
five months now. I arrived in October, after
spending nine years overseas, and so I'm just
starting to get back to the American way.
Don't get me wrong. Winter storms aside,
this is an exciting place to come home to.

launch of Xerox's global product development
initiative, when I moved to Chennai, India,
to establish the foundation for a unique
partnership for product engineering.
When we began this journey, neither
outsourcing nor operating in Asia were foreign
concepts to Xerox, as they wouldn't have been
to many companies in various industries at
the time. But this initiative would be quite
different, an initial foray into the outsourcing
of product development work.
Many companies might wonder how we
arrived at the decision to find an external

Many companies might wonder how we
arrived at the decision to find an external
partner for product engineering in the
first place, even before they wonder if
we've been successful.

It's lovely to see new and interesting things
happening-developments I've known about
but now can be involved in.
But I won't get too comfortable, because
travel is one of the things I do a lot of here at
Xerox. During my 33 years with the company,
I've had the opportunity to work in Asia,
Europe, and North America. These days, I try
to spend a couple of weeks each quarter in
Asia: India, Malaysia, and Singapore. I like to
think of my career with Xerox in this way: I've
always been with the company, but I've never
been in the same place.
I've had some super experiences, but the
really big one began in 2009, following the

partner for product engineering in the first
place, even before they wonder if we've been
successful.

Going for the Win-Win-Win
In a sense, you could say that the Internet of
Things served as at least one motivation for
taking what some might consider a rather
daring decision.
Xerox is clearly involved in the Internet of
Things-we have to respond to it, and we want
to respond to it. With the Internet of Things,
as objects become more connected and multiconnected, we get a new way to enrich and
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