ST Women in Technology - 32

LORENE MILLER
POSITION
Managing Director, Customer Service Re-Platform Program
ORGANIZATION
Southern California Edison
Irwindale, CA
PROFESSIONAL BACKGROUND
Lorene is leading a CIS Replacement transformation project at Southern
California Edison, where she has held numerous management and executive
positions. When the California electric industry restructured in 1998, Lorene
designed new business processes for SCE and spearheaded implementation
of the primary metering, billing, and customer-supplier-interface functions.
As Billing Manager during the California Energy Crisis of the early 2000s,
she was responsible for implementing historic rate changes while billing and
collecting over $9 billion in annual customer revenue. In 2006, she established
the Enterprise Resource Planning program office that oversaw the largest
SAP utility implementation in the country.
EDUCATION
B.S. (Computer Science), California State University, Los Angeles; M.S.
Leadership and Management), University of La Verne



ST Women in Technology

Table of Contents for the Digital Edition of ST Women in Technology

Contents
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ST Women in Technology - Poster 1
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ST Women in Technology - Poster 4
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ST Women in Technology - Poster 6
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