CIO Straight Talk - Issue 6 - 40
goes where. That wasn't possible with
events but ongoing occurrences
train them in the new technologies,
Google Apps. There were no false
designed to keep everyone in the
which would not only enable them
promises, and that was appreciated.
organization abreast of
to keep working for us but also make
Expectations were clear and, as a
what's happening.
them more marketable to other
result, user acceptance was
much higher.
Grounding IT in the Cloud
companies. Or they could get scared
and run off to find a job where they
would still be responsible for the
But the functionality the apps could
offer was valued. Users could create
The shift to Google Apps was not
older traditional technologies. Most
and edit documents collaboratively.
only a big change for our business
people opted for the training and
Employees could work from the same
users, but it shook up the way we
embraced the change.
Google Doc in meetings. It really
run our IT organization. It's a huge
was a game changer with regard to
shift. We had some folks managing
communications and collaboration
communication and collaboration.
our legacy collaboration technology
apps, we also set up three other
It's not that the apps don't change.
and infrastructure who were worried
Google Enterprise solutions: Google
Quite the contrary. Google releases
about their jobs. And, indeed, their
Search Appliance, Google App
new functionality all the time, and
roles would no longer be necessary
Engine, and Google Apps Vault.
that makes it challenging to keep
once we moved these processes to
Wherever they make sense and have
up. People are on board with the
the cloud. But our collaboration
a sustainable architecture fit, we
new apps and get used to the way
revolution opened up new career
are embracing cloud-based delivery
they look, and then something
opportunities for them.
models, which simplify the technical
changes. That means our training and
I explained their options: They
awareness programs are not onetime
could take advantage of our offer to
In addition to the suite of
environment and allow IT personnel
to create deeper business value.
The Takeaways
* Introducing a new communication platform throughout the workforce may involve more than testing,
implementation, and training. It may require a full-scale internal marketing campaign, much as any major
change initiative would.
* The beauty of a cloud solution is that people's expectations are lower than they would be for a customized
solution. That can make it easier to have candid discussions about what functionality is possible and what isn't.
CIO Straight Talk | 40
CIO Straight Talk - Issue 6
Table of Contents for the Digital Edition of CIO Straight Talk - Issue 6
Contents
CIO Straight Talk - Issue 6 - Cover1
CIO Straight Talk - Issue 6 - Contents
CIO Straight Talk - Issue 6 - 3
CIO Straight Talk - Issue 6 - 4
CIO Straight Talk - Issue 6 - 5
CIO Straight Talk - Issue 6 - 6
CIO Straight Talk - Issue 6 - 7
CIO Straight Talk - Issue 6 - 8
CIO Straight Talk - Issue 6 - 9
CIO Straight Talk - Issue 6 - 10
CIO Straight Talk - Issue 6 - 11
CIO Straight Talk - Issue 6 - 12
CIO Straight Talk - Issue 6 - 13
CIO Straight Talk - Issue 6 - 14
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CIO Straight Talk - Issue 6 - 17
CIO Straight Talk - Issue 6 - 18
CIO Straight Talk - Issue 6 - 19
CIO Straight Talk - Issue 6 - 20
CIO Straight Talk - Issue 6 - 21
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CIO Straight Talk - Issue 6 - 30
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CIO Straight Talk - Issue 6 - 37
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CIO Straight Talk - Issue 6 - 39
CIO Straight Talk - Issue 6 - 40
CIO Straight Talk - Issue 6 - 41
CIO Straight Talk - Issue 6 - 42
CIO Straight Talk - Issue 6 - 43
CIO Straight Talk - Issue 6 - 44
CIO Straight Talk - Issue 6 - 45
CIO Straight Talk - Issue 6 - 46
CIO Straight Talk - Issue 6 - 47
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CIO Straight Talk - Issue 6 - 49
CIO Straight Talk - Issue 6 - 50
CIO Straight Talk - Issue 6 - 51
CIO Straight Talk - Issue 6 - 52
CIO Straight Talk - Issue 6 - 53
CIO Straight Talk - Issue 6 - 54
CIO Straight Talk - Issue 6 - 55
CIO Straight Talk - Issue 6 - 56
CIO Straight Talk - Issue 6 - 57
CIO Straight Talk - Issue 6 - 58
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CIO Straight Talk - Issue 6 - 61
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CIO Straight Talk - Issue 6 - 65
CIO Straight Talk - Issue 6 - 66
CIO Straight Talk - Issue 6 - InsertA
CIO Straight Talk - Issue 6 - 67
CIO Straight Talk - Issue 6 - InsertB
CIO Straight Talk - Issue 6 - 68
CIO Straight Talk - Issue 6 - 69
CIO Straight Talk - Issue 6 - 70
CIO Straight Talk - Issue 6 - 71
CIO Straight Talk - Issue 6 - 72
CIO Straight Talk - Issue 6 - 73
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CIO Straight Talk - Issue 6 - Cover3
CIO Straight Talk - Issue 6 - Cover4
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