CIO Straight Talk - Issue 6 - 38
In many cases, IT will pilot a new system in a particular
region to work out the kinks away from the spotlight... This pilot,
however, could not have been more visible.
As one of the world's leading
further up the value chain, better
But our top executives were eager to
suppliers of cement and aggregates,
supporting the business in areas of
lead the change of behavior in this
we have production sites in about
much greater value.
space at Holcim. We created a VIP
70 countries on every continent.
However, opting for a plug-and-
training program for them.
After gaining acceptance at the
That can make communication and
play cloud solution did not absolve IT
collaboration difficult. To meet this
of all of its responsibilities. Things
top of the organizational chart, the
challenge and to unify the many
became more straightforward from
change flowed down and throughout
platforms in use across the group, our
a technology perspective, but we had
our various regions. We were able to
executive committee decided to roll
to rethink some of the processes,
replicate our early success with our
out Google Apps worldwide to our
governance, security, and audit
executives pretty quickly in different
more than 45,000 IT users. We chose
procedures that had been in place
regions, learning from each as we
Google Apps because it will help us
for years.
went along and using local work
concentrate on our core businesses
and bring our employees, customers,
Starting at the Very Top
groups to drive the change.
We also sought out ambassadors
among our frontline employees -
and partners across the globe closer
together. Over time, we believe
In many cases, IT will pilot a new
enthusiasts and younger workers who
Google Apps will help create stronger
system in a particular region to
were eager for the suite of Google
relationships with customers,
work out the kinks away from the
Apps and would promote their use
suppliers, and other business
spotlight, providing some cover if a
throughout the functions. We set
partners by directly involving them
particular technology turns out to be
up training sessions to help these
in online discussions, idea exchange,
disastrous. This pilot, however, could
workers figure out how to get others
and project work.
not have been more visible. After our
on board, role-playing the best
top 150 IT technical professionals
reactions to users who resisted
we should be revolutionary
tested the tools, we actually started
the change.
or evolutionary in this whole
right at corporate headquarters with
community and collaborative space.
our executive committee. As CIOs,
We decided to start a revolution,
we often talk about how important
ridding ourselves of legacy systems
it is to get buy-in from corporate
and embracing state-of-the-art
leaders when introducing this kind of
These kinds of innovative and
technologies. In the past, we used
transformational technology. In this
interactive electronic workspaces
several different platforms for
case, our top management didn't just
help us attract future generations
collaboration. Replacing them with a
lend their support to the effort; they
of young talent to our organization.
single platform in the cloud not only
were the earliest adopters of the tools.
Generation Y intuitively understands
simplified our IT infrastructure but
It's a risk. You don't typically test
these consumers' applications, and
also enabled us to focus our efforts
something with the CEO or the CFO.
Generation Z will have grown up on
Our first question was whether
CIO Straight Talk | 38
Mass Marketing the
Transformation
CIO Straight Talk - Issue 6
Table of Contents for the Digital Edition of CIO Straight Talk - Issue 6
Contents
CIO Straight Talk - Issue 6 - Cover1
CIO Straight Talk - Issue 6 - Contents
CIO Straight Talk - Issue 6 - 3
CIO Straight Talk - Issue 6 - 4
CIO Straight Talk - Issue 6 - 5
CIO Straight Talk - Issue 6 - 6
CIO Straight Talk - Issue 6 - 7
CIO Straight Talk - Issue 6 - 8
CIO Straight Talk - Issue 6 - 9
CIO Straight Talk - Issue 6 - 10
CIO Straight Talk - Issue 6 - 11
CIO Straight Talk - Issue 6 - 12
CIO Straight Talk - Issue 6 - 13
CIO Straight Talk - Issue 6 - 14
CIO Straight Talk - Issue 6 - 15
CIO Straight Talk - Issue 6 - 16
CIO Straight Talk - Issue 6 - 17
CIO Straight Talk - Issue 6 - 18
CIO Straight Talk - Issue 6 - 19
CIO Straight Talk - Issue 6 - 20
CIO Straight Talk - Issue 6 - 21
CIO Straight Talk - Issue 6 - 22
CIO Straight Talk - Issue 6 - 23
CIO Straight Talk - Issue 6 - 24
CIO Straight Talk - Issue 6 - 25
CIO Straight Talk - Issue 6 - 26
CIO Straight Talk - Issue 6 - 27
CIO Straight Talk - Issue 6 - 28
CIO Straight Talk - Issue 6 - 29
CIO Straight Talk - Issue 6 - 30
CIO Straight Talk - Issue 6 - 31
CIO Straight Talk - Issue 6 - 32
CIO Straight Talk - Issue 6 - 33
CIO Straight Talk - Issue 6 - 34
CIO Straight Talk - Issue 6 - 35
CIO Straight Talk - Issue 6 - 36
CIO Straight Talk - Issue 6 - 37
CIO Straight Talk - Issue 6 - 38
CIO Straight Talk - Issue 6 - 39
CIO Straight Talk - Issue 6 - 40
CIO Straight Talk - Issue 6 - 41
CIO Straight Talk - Issue 6 - 42
CIO Straight Talk - Issue 6 - 43
CIO Straight Talk - Issue 6 - 44
CIO Straight Talk - Issue 6 - 45
CIO Straight Talk - Issue 6 - 46
CIO Straight Talk - Issue 6 - 47
CIO Straight Talk - Issue 6 - 48
CIO Straight Talk - Issue 6 - 49
CIO Straight Talk - Issue 6 - 50
CIO Straight Talk - Issue 6 - 51
CIO Straight Talk - Issue 6 - 52
CIO Straight Talk - Issue 6 - 53
CIO Straight Talk - Issue 6 - 54
CIO Straight Talk - Issue 6 - 55
CIO Straight Talk - Issue 6 - 56
CIO Straight Talk - Issue 6 - 57
CIO Straight Talk - Issue 6 - 58
CIO Straight Talk - Issue 6 - 59
CIO Straight Talk - Issue 6 - 60
CIO Straight Talk - Issue 6 - 61
CIO Straight Talk - Issue 6 - 62
CIO Straight Talk - Issue 6 - 63
CIO Straight Talk - Issue 6 - 64
CIO Straight Talk - Issue 6 - 65
CIO Straight Talk - Issue 6 - 66
CIO Straight Talk - Issue 6 - InsertA
CIO Straight Talk - Issue 6 - 67
CIO Straight Talk - Issue 6 - InsertB
CIO Straight Talk - Issue 6 - 68
CIO Straight Talk - Issue 6 - 69
CIO Straight Talk - Issue 6 - 70
CIO Straight Talk - Issue 6 - 71
CIO Straight Talk - Issue 6 - 72
CIO Straight Talk - Issue 6 - 73
CIO Straight Talk - Issue 6 - 74
CIO Straight Talk - Issue 6 - Cover3
CIO Straight Talk - Issue 6 - Cover4
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