CIO Straight Talk - Issue 2 - 11

Asking the CIO
Here’s how CIOs view themselves. . .
Successful
cost cutter

. . . and here’s what they want to accomplish:

No response

55%

4%

2%

44%

44%

42%

40%
30%

Inspirer

9%

Pragmatist

12%

28%

Value creator

43%

Speed up
innovation roll-out

Visionary

14%

Transform IT model
from being delivery
focused to being
business aligned and
engagement focused

Collaborator

16%

Reduce risk and
protect the business
through technology

Drive new business
opportunities for
your company that
deliver competitive
advantage

Control enterprise
operating cost

Streamline business
processes and enhance
organization workforce
effectiveness

Reduce
expenditure
on maintaining
& running I.T.

Most-often cited by respondents as one of the top three objectives of their current roles.

In order to achieve those goals, here’s what they need from. . .
The IT Staff

Top management
Effective resolution of
escalated issues

Acknowledging/promoting the
importance of the IT function

Willingness to give ownership
of strategy to the CIO
37%

30%

39%

Strong support for
IT governance

The right budget
and resources

42%

55%

Genuine interest
in IT and what
it can contribute
to the business

Recruitment of competent
people with the right skills

Vigilance regarding
operating costs

Proactive uncovering
of new opportunities
to create value for
business

48%
51%

Ongoing upgrading
of skills

60%
81%

58%
60%

0%

10%

20%

30%

40%

50%

60%

70%

84%
0%

10%

20%

30%

40%

50%

60%

Internal business customers

External suppliers
Alignment of goals

42%
Willingness to
work with IT

48%

Ability to provide
complete solutions

48%
54%

Clear and open
communication

Clear requirements
and priorities

72%
74%
30%

40%

50%

60%

70%

58% Understanding of
your business
58%
67%

Innovative engagement
pricing models
(e.g., managed services)

60%

20%

90%

Frequent
communications
and effective
collaboration

Participation in planning
and IT governance

10%

80%

Better understanding
of the business

Willingness to treat the CIO
as a business leader

0%

70%

80%

70%
79%
0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Superior technical skills

Accountability and
sharing of responsibility
for key initiatives

Most-often cited by respondents as one of the top expectations from each stakeholder.

Source: Online survey of 43 CIOs and other IT professionals; November-December, 2011. Percentages don’t add up to 100 because
respondents were asked to select all options that applied to them.
CIO Straight Talk //

11



CIO Straight Talk - Issue 2

Table of Contents for the Digital Edition of CIO Straight Talk - Issue 2

CIO Straight Talk - Issue 2
Contents
So What Do CIOs Want
Innovation at the Periphery
The CIO as Thought Leader
Career Move: From Managing Technology to Managing Change
Every CIO is in the Information Business
Analytics and Decision Making
Putting IT at the Center of the Customer Experience
Pick n Pay Focuses on Delivering Value to Customers
Bringing "Lean" to IT
Whither the Cloud in a Stormy IT Enviroment?
Management by Driving a Stake in the Ground
From Data Processing to Orchestrating Knowledge
Extreme Collaboration
Enterprise Mobility: Delivering the Connected Customer Experience
CIO Straight Talk - Issue 2 - CIO Straight Talk - Issue 2
CIO Straight Talk - Issue 2 - Cover2
CIO Straight Talk - Issue 2 - 3
CIO Straight Talk - Issue 2 - Contents
CIO Straight Talk - Issue 2 - 5
CIO Straight Talk - Issue 2 - So What Do CIOs Want
CIO Straight Talk - Issue 2 - 7
CIO Straight Talk - Issue 2 - 8
CIO Straight Talk - Issue 2 - 9
CIO Straight Talk - Issue 2 - 10
CIO Straight Talk - Issue 2 - 11
CIO Straight Talk - Issue 2 - 12
CIO Straight Talk - Issue 2 - 13
CIO Straight Talk - Issue 2 - 14
CIO Straight Talk - Issue 2 - 15
CIO Straight Talk - Issue 2 - 16
CIO Straight Talk - Issue 2 - 17
CIO Straight Talk - Issue 2 - Innovation at the Periphery
CIO Straight Talk - Issue 2 - 19
CIO Straight Talk - Issue 2 - 20
CIO Straight Talk - Issue 2 - 21
CIO Straight Talk - Issue 2 - The CIO as Thought Leader
CIO Straight Talk - Issue 2 - 23
CIO Straight Talk - Issue 2 - 24
CIO Straight Talk - Issue 2 - 25
CIO Straight Talk - Issue 2 - Career Move: From Managing Technology to Managing Change
CIO Straight Talk - Issue 2 - 27
CIO Straight Talk - Issue 2 - 28
CIO Straight Talk - Issue 2 - 29
CIO Straight Talk - Issue 2 - Every CIO is in the Information Business
CIO Straight Talk - Issue 2 - 31
CIO Straight Talk - Issue 2 - 32
CIO Straight Talk - Issue 2 - 33
CIO Straight Talk - Issue 2 - Analytics and Decision Making
CIO Straight Talk - Issue 2 - 35
CIO Straight Talk - Issue 2 - 36
CIO Straight Talk - Issue 2 - 37
CIO Straight Talk - Issue 2 - 38
CIO Straight Talk - Issue 2 - 39
CIO Straight Talk - Issue 2 - Putting IT at the Center of the Customer Experience
CIO Straight Talk - Issue 2 - 41
CIO Straight Talk - Issue 2 - 42
CIO Straight Talk - Issue 2 - Pick n Pay Focuses on Delivering Value to Customers
CIO Straight Talk - Issue 2 - 44
CIO Straight Talk - Issue 2 - 45
CIO Straight Talk - Issue 2 - 46
CIO Straight Talk - Issue 2 - Bringing "Lean" to IT
CIO Straight Talk - Issue 2 - 48
CIO Straight Talk - Issue 2 - 49
CIO Straight Talk - Issue 2 - 50
CIO Straight Talk - Issue 2 - Whither the Cloud in a Stormy IT Enviroment?
CIO Straight Talk - Issue 2 - 52
CIO Straight Talk - Issue 2 - 53
CIO Straight Talk - Issue 2 - 54
CIO Straight Talk - Issue 2 - 55
CIO Straight Talk - Issue 2 - Management by Driving a Stake in the Ground
CIO Straight Talk - Issue 2 - 57
CIO Straight Talk - Issue 2 - 58
CIO Straight Talk - Issue 2 - From Data Processing to Orchestrating Knowledge
CIO Straight Talk - Issue 2 - 60
CIO Straight Talk - Issue 2 - 61
CIO Straight Talk - Issue 2 - Extreme Collaboration
CIO Straight Talk - Issue 2 - 63
CIO Straight Talk - Issue 2 - 64
CIO Straight Talk - Issue 2 - 65
CIO Straight Talk - Issue 2 - Enterprise Mobility: Delivering the Connected Customer Experience
CIO Straight Talk - Issue 2 - 67
CIO Straight Talk - Issue 2 - 68
CIO Straight Talk - Issue 2 - 69
CIO Straight Talk - Issue 2 - 70
CIO Straight Talk - Issue 2 - 71
CIO Straight Talk - Issue 2 - 72
CIO Straight Talk - Issue 2 - 73
CIO Straight Talk - Issue 2 - 74
CIO Straight Talk - Issue 2 - Cover3
CIO Straight Talk - Issue 2 - Cover4
http://magazine.straighttalkonline.com/assetheavy2020
http://magazine.straighttalkonline.com/issue11
http://magazine.straighttalkonline.com/womenintech2
http://magazine.straighttalkonline.com/issue11
http://magazine.straighttalkonline.com/issue10
http://magazine.straighttalkonline.com/issue9
http://magazine.straighttalkonline.com/issue8
http://magazine.straighttalkonline.com/issue7
http://magazine.straighttalkonline.com/issue6
http://magazine.straighttalkonline.com/issue5
http://magazine.straighttalkonline.com/issue4
http://magazine.straighttalkonline.com/issue3
http://magazine.straighttalkonline.com/issue2
http://magazine.straighttalkonline.com/issue1
https://www.nxtbookmedia.com