CIO Straight Talk - Issue 11 - 29

An industry thought leader describes the
changing nature of IT leadership in an age of
digital transformation.

F

rom the invention of paper to the cell phone,
advances in communications technology have
always had a profound impact on organizational
structure. Today, many executives, even CIOs,
are making the mistake of using 20th century
technologies to lead 21st century organizations.
Esteban Herrera, a Partner and Global Leader of
ISG Research, spoke with Straight Talk's editors
about how IT leaders can become successful
"digital leaders."

WHAT DOES 21st CENTURY
IT LEADERSHIP LOOK LIKE?
It's more about influence and less about
command and control.

YOU HEAR THAT A LOT ABOUT
BUSINESS LEADERSHIP. BUT WHY
IS THIS HAPPENING TO CIOS AS WELL?

and leaving it up to the IT leader to figure out
how it all fits into an enterprise's IT architecture
plan. Whether you like it or not, you're going to
end up owning the mess created by a lot of these
independent digital decision-makers.

WHETHER
YOU LIKE
IT OR NOT,
YOU'RE GOING
TO END UP OWNING
THE MESS CREATED
BY A LOT OF THESE
INDEPENDENT
DIGITAL
DECISIONMAKERS.

Shadow IT is rampant and growing. With
technology decisions getting distributed
throughout the enterprise, the line between
business and technology is quite blurred - hence
the importance of influence, over people who
don't report to you and probably never will, as a
component of leadership.

HOW SHOULD THE CIO RESPOND?
You have to recognize that although you may still
be the CIO, there are now a lot of digital leaders
within a company. Those people are building
things and making important decisions on their
own. They're buying and using digital technology

YOU GET NONE OF THE CREDIT
AND ALL OF THE BLAME! HOW
CAN YOU MINIMIZE THE RISK?
If you intend to stay in your job a long time, the
time to start influencing those decisions and
getting involved is this moment. You're never
going to get complete control again - that's just
29



Table of Contents for the Digital Edition of CIO Straight Talk - Issue 11

http://magazine.straighttalkonline.com/issue11
http://magazine.straighttalkonline.com/womenintech2
http://magazine.straighttalkonline.com/issue11
http://magazine.straighttalkonline.com/issue10
http://magazine.straighttalkonline.com/issue9
http://magazine.straighttalkonline.com/issue8
http://magazine.straighttalkonline.com/issue7
http://magazine.straighttalkonline.com/issue6
http://magazine.straighttalkonline.com/issue5
http://magazine.straighttalkonline.com/issue4
http://magazine.straighttalkonline.com/issue3
http://magazine.straighttalkonline.com/issue2
http://magazine.straighttalkonline.com/issue1
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