CTO Straight Talk Issue 4 - 26

During the two years before the 2017

Every team is unique-and every

launch, the Teams team grew from 30

individual on that team is unique. Our

engineers who I hand-picked within

goal was to provide something highly

Microsoft to a large group recruited from

customizable to adapt to different

industry companies and universities.

workflows and different types of users in
different types of industries.

While we studied what our competitors
in this space were doing, we realized we

CIOs today are charged not just

would succeed if our value proposition

to be the technology providers for

focused on what we were good at.

their organizations but to create the

Microsoft has hundreds of millions

infrastructure that supports employee

of users of its other products, so we

engagement and satisfaction. Our goal

focused on building a tool that they

with Teams was to help them galvanize

could pick up very quickly. It's also easy

their functions around that mission

for non-Microsoft users to understand. In

and create more energy, excitement,

addition, we made sure that we created

engagement-and a healthy dose of

APIs that enable the integration of

fun-into their organizations. That's

hundreds of other applications

what modern collaboration is about.

into the product.

TAKEAWAYS
* In order to engineer an entirely new type of product,
it helps to approach the design and engineering process in an
entirely new way.
* Using a new software solution as it is being developed is the
best way to understand a user's pain points and address them.
* Developing a new offering in a crowded space demands
speed-but not so much speed that product quality suffers.

26



CTO Straight Talk Issue 4

Table of Contents for the Digital Edition of CTO Straight Talk Issue 4

Contents
CTO Straight Talk Issue 4 - Cover1
CTO Straight Talk Issue 4 - Cover2
CTO Straight Talk Issue 4 - 1
CTO Straight Talk Issue 4 - Contents
CTO Straight Talk Issue 4 - 3
CTO Straight Talk Issue 4 - 4
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CTO Straight Talk Issue 4 - Cover4
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