CTO Straight Talk - Issue 2 - 27

The hottest project is in trouble, and so you're focused on that
and you forget to go around and say thank you to the people who are
working so hard. I think we've lost the art of saying thank you, and we
need a reminder to do so every so often.

recently gave each person in his

to get out of the practice. You get

thank you, and we need a reminder to

department a certificate for a

too busy with your day. The hottest

do so every so often.

HoneyBaked ham with a handwritten

project is in trouble, and so you're

thank you note for working so hard.

focused on that and you forget to

That kind of gesture can be so simple,
but we as leaders don't do this sort
of thing nearly enough. It's too easy

go around and say thank you to the
people who are working so hard.

Maybe what we really need are Bat
Phones for saying thanks, not asking
for help!

I think we've lost the art of saying

The Takeaways
* In trying to achieve a stretch goal - an ambitious project or a tight deadline, for instance - you might find
that established routines and processes are getting in the way. Document the obstacles and then approach
the owners of those processes to explain how deviating from routine in some circumstances can benefit the
entire organization.
* Engaged, motivated employees will rise to even the toughest challenges. The trick is figuring out what
engages	people.	For	some,	it's	tangible	rewards;	for	others,	it's	words	of	thanks	and	professional	
opportunities. Collecting data from employees is a good first step, but you'll learn even more, and be able to
tailor incentives, through personal interactions and observations.

CTO Straight Talk | 27



Table of Contents for the Digital Edition of CTO Straight Talk - Issue 2

Contents

CTO Straight Talk - Issue 2

http://magazine.straighttalkonline.com/cto/issue2
http://magazine.straighttalkonline.com/cto/issue2
http://magazine.straighttalkonline.com/cto/issue1
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