CTO Straight Talk - Issue 2 - 27
The hottest project is in trouble, and so you're focused on that
and you forget to go around and say thank you to the people who are
working so hard. I think we've lost the art of saying thank you, and we
need a reminder to do so every so often.
recently gave each person in his
to get out of the practice. You get
thank you, and we need a reminder to
department a certificate for a
too busy with your day. The hottest
do so every so often.
HoneyBaked ham with a handwritten
project is in trouble, and so you're
thank you note for working so hard.
focused on that and you forget to
That kind of gesture can be so simple,
but we as leaders don't do this sort
of thing nearly enough. It's too easy
go around and say thank you to the
people who are working so hard.
Maybe what we really need are Bat
Phones for saying thanks, not asking
I think we've lost the art of saying
* In trying to achieve a stretch goal - an ambitious project or a tight deadline, for instance - you might find
that established routines and processes are getting in the way. Document the obstacles and then approach
the owners of those processes to explain how deviating from routine in some circumstances can benefit the
* Engaged, motivated employees will rise to even the toughest challenges. The trick is figuring out what
engages people. For some, it's tangible rewards; for others, it's words of thanks and professional
opportunities. Collecting data from employees is a good first step, but you'll learn even more, and be able to
tailor incentives, through personal interactions and observations.
CTO Straight Talk | 27
Table of Contents for the Digital Edition of CTO Straight Talk - Issue 2
CTO Straight Talk - Issue 2