CTO Straight Talk - Issue 2 - 20

For example, the decision makers who
sign on with Salesforce are typically
the people in charge of sales or
marketing, not IT managers. To date,
IT's role has been to support that
decision and help make it successful.
The new IT will share in those kinds
of decisions, providing guidance on
specific business challenges while
maintaining a strategic view that
combines an understanding of the
needs of the enterprise and of trends
and opportunities in technology.
This central IT organization will
bring together all relevant facets
- applications and infrastructure -

Some organizations have been quick
to transition their IT operations
to a cloud-centric world, while
others have taken more time to
evaluate their options. Based on our

Health IT organizations can learn
from the experiences of the first
movers, avoid some of the pitfalls,
and take advantage of a pool of
IT professionals with the right
experience and skills.

experience working with companies

A few sectors, such as discrete

in a variety of industries, the early

and specialty food and beverage

movers have several advantages,

manufacturing, tend to have very

including new skills, lower cost,

specialized needs, such as complex

and greater flexibility, while those

industry-focused manufacturing

adopting later have an opportunity

apps. This is why the move to

to better grasp the full potential

the cloud for companies in this

of the cloud and to rethink their

sector is going slower than in most

approach to IT.

other industries. They will be the
last movers and will enjoy the

and establish policies to enhance and

Many health care organizations

strengthen the whole business. IT

are now making this move. Many

will still have a very important role in

of them have not changed much

ensuring that users have access to the

in the past 20 or so years, and

servers and data they need, and there

their IT infrastructures are older

will be a particularly critical role for

than in other industries. But the

Whether you are a first-, late-, or

IT to fill relative to security, ensuring

health care delivery model is

last-mover in your industry, you

that best practices are in place to

changing from procedure-based

will realize numerous benefits. And

protect the business and its data.

to outcome-based, and that puts

vaulting from your existing on-

a lot of financial pressure on

premise world to the opportunities

the health care system, which is

and rewards of the cloud will

compelling those organizations to

change the nature of IT's role to one

move faster than other industries.

that is strategically central to the

Those kinds of management and
control activities need to stay within
the IT organization, though they may
relate primarily to resources in
the cloud.

tremendous amount of knowledge
about transitioning to the cloud that
has accumulated over the past
few years.


The Takeaways
* The risks of cloud computing are not in actually having key functions in the cloud but in making the
transition. The move to the cloud requires changes to the CIO's role and to the entire IT organization.
* In the cloud-based world, CIOs must be partners and advisers to the business instead of service providers.
Instead of acting as a one-stop shop for the business, the IT organization must coordinate an ecosystem of
specialized vendors and consultants and the internal consumers of their services.
* Some organizations have been quick to move to the cloud; others have taken their time. The early movers
have gained new skills, lowered their costs, and increased their flexibility, while the late movers have
learned from the accumulated experience of those who preceded them.

CTO Straight Talk | 20


Table of Contents for the Digital Edition of CTO Straight Talk - Issue 2


CTO Straight Talk - Issue 2